Home Care Packages Program resources

A list of resources – including guides, fact sheets and other publications – for home care providers.

Collections

Monthly Statement resources

The Better Practice Home Care Packages (HCP) resources have been designed to support providers to improve the overall quality of their HCP statements, making it easier for care recipients to understand and be supported to make informed choices around the use of Package funds for their care.

National summary of home care prices

To further improve the transparency of Home Care Package pricing for senior Australians, their families and carers, the Department of Health publishes national median prices for common home care services, care management and package management. This data is updated quarterly.

Fact sheets and brochures

National summary of Home Care Package prices – 30 September 2024

To further improve the transparency of Home Care Package pricing for senior Australians, their families and carers, the Department of Health publishes national median prices for common home care services, care management and package management. This data is updated quarterly.

Guidelines and procedures

Coronavirus (COVID-19) Guide for Home Care Providers

This guide is for providers of aged care and disability services who offer home care and support services to older people living at home and people with disability living in the community. It provides information and guidance on how to stay safe from coronavirus (COVID-19).

Reports

Strategies and frameworks

Specialisation Verification Framework

The final framework sets out the criteria for specialised care delivery. Aged care providers who deliver specific services that meet diverse needs may apply for specialisation verification.

Templates and forms

Home Care Service Notification Form

This form enables approved providers for home care to notify the Secretary, Department of Health, Disability and Ageing (the department), of new or changes in home care services through which it proposes to provide home care under the Aged Care Act 1997 (the Act) and Amendment Act.

Webinars

Support at Home program update for older people, families and carers – Webinar

This webinar will give older people, families and carers an opportunity to ask questions about the Support at Home program. It will include information for existing care recipients transitioning into Support at Home from 1 November 2025.
Date last updated:

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