Resources
5:42
Government Provider Management System (GPMS) – Logging into the GPMS portal
This video tutorial shows how to log into Government Provider Management System (GPMS) for the first time, access provider portals, choose VANguard or myID, accept Terms of Use, and verify identity. Ideal for new users and organisation administrators under the Aged Care Acts 1997 & 2024.
2:53
Government Provider Management System (GPMS) – Editing access roles in GPMS Registered Provider Portal
This video tutorial guides organisation administrators on editing user roles in Government Provider Management System (GPMS) via the Registered Provider Portal. Learn to find users, update roles, manage access to homes/branches, and ensure secure, accurate permissions across your organisation.
7:04
Government Provider Management System (GPMS) – Adding users in GPMS Registered Provider Portal
This video tutorial shows how to add users in Government Provider Management System (GPMS) using the Registered Provider Portal. This step-by-step video guides organisation administrators to assign roles, manage records, and onboard staff at organisation and provider levels.
6:50
Government Provider Management System (GPMS) – About GPMS
Learn how Government Provider Management System (GPMS) is transforming aged care in Australia. This video covers its purpose, benefits for providers and older Australians, and features like Quality Indicators and Star Ratings.
Government Provider Management System (GPMS) - Glossary
Defines key terms used across the Government Provider Management System (GPMS) portals and guidance materials, supporting clarity for aged care providers under the Aged Care Act 2024.
Government Provider Management System (GPMS) - User Guide - Registered Provider Portal
Comprehensive guide for Organisation Administrators on logging in, managing users, assigning roles, and navigating key functions within the GPMS Registered Provider Portal.
Government Provider Management System (GPMS) - Registered Provider portal overview
Outlines key features, user roles, reporting functions, and upcoming enhancements in the GPMS Registered Provider Portal, with guidance on support channels and managing organisational details.
Government Provider Management System (GPMS) - Quick reference guide - Logging into GPMS
Provides step-by-step instructions for accessing the GPMS portals using VANguard or myID authentication, including first-time login setup, portal selection, and troubleshooting tips.
Government Provider Management System (GPMS) - Quick reference guide - How to add a user - Registered Provider Portal
Step-by-step instructions for Organisation Administrators to add users in the GPMS Registered Provider Portal, including assigning roles at both organisation and provider levels.
Government Provider Management System (GPMS) – User Guide - Manage Your Organisation tile
This user guide provides step-by-step instructions for Registered Providers to manage organisational details in the Registered Provider portal, including provider info, residential care homes, branches, contacts, and associated providers, using the Manage Your Organisation tile.
Government Provider Management System (GPMS) - Quick Reference Guide - How to edit a contact - Registered Provider Portal
Provides instructions for Organisation Administrators to edit or remove user roles in the GPMS Registered Provider Portal, including role updates at both organisation and provider levels.
New Aged Care Act – A digital readiness checklist for providers
This checklist covers digital readiness activities for providers in the lead up to the implementation of the new Act on 1 November 2025. The activities covered will help providers to achieve mission critical changes relating to digital readiness.
GPMS Conceptual Data Model
The GPMS Conceptual Data Model describes the key entities and their relationships underpinning the changes under the new Aged Care Act.
CDM Business Glossary
The business glossary provides a shared understanding of key business terms and concepts in the Conceptual Data Model (CDM) to support the changes as part of the new Aged Care Act.
Government Provider Management System (GPMS) – Frequently Asked Questions – New Act 2025 System Changes
This FAQ guide outlines key changes to the GPMS portals following the implementation of the Aged Care Act 2024, including portal access, user roles, reporting requirements, terminology updates, and how registered providers can manage their organisation and contacts.
New Aged Care Act: A guide to digital changes for providers
The guide to digital changes for providers outlines the key digital changes that providers will experience in the lead up to the implementation of the new Act on 1 November 2025. It provides information to assist providers to anticipate and prepare for changes.
07:29
GPMS - How to view organisation details in the Registered Provider portal
Learn how to navigate the Registered Provider Portal to view and manage your organisation’s details, including provider information, residential care homes, branches, contacts, and associated providers, using the available tiles and filters.
Government Provider Management System (GPMS) – User Guide – 24-7 Registered Nurse Reporting
This user guide explains how registered providers can access, complete, and submit 24/7 Registered Nurse reports via GPMS from November 2025, including reporting requirements, eligibility for supplements, and support resources for residential aged care providers.
Business to Government (B2G) – Frequently asked questions
This guide aims to support aged care providers by answering frequently asked questions about B2G.
Government Provider Management System – User guide: Quality Indicators application
This user guide is for government-subsidised residential aged care providers. The user guide provides instructions to submit data and access reports using the Quality Indicators application in the Government Provider Management System.
Summary of Aged Care Gateway and Government Provider Management System (GPMS) changes – February 2025
This update provides a summary of changes to the Aged Care Gateway and GPMS from 24 February 2025.
Government Provider Management System (GPMS) – User guide: Approved provider notifications
This GPMS user guide supports approved providers to begin, generate and complete a digital notification form to meet their notification obligations with the Aged Care Quality and Safety Commission.
Government Provider Management System – User guide: Reporting assessments
This Government Provider Management System (GPMS) user guide explains to residential aged care providers how to access the reporting assessment application, upload information and documents for care minutes and 24/7 registered nurse reporting assessments, and view on-site bookings.
Government Provider Management System – User guide: Provider operations reporting
This user guide aims to support residential aged care and home care providers in completing and submitting their provider operations reporting requirements via the GPMS portal.
Government Provider Management System – User guide: Provider finance and operations publication preview
This Government Provider Management System (GPMS) user guide supports providers to access and preview their finance and operations publication preview in GPMS. It helps users understand how their provider finances and operations data will be published on the My Aged Care website.
Date last updated: