Resources
My Aged Care – myAssessor App User Guide
This user guide gives My Aged Care assessors instructions on how to use the myAssessor app.
Disability Support for Older Australians Program and aged care services – For Assessors
Information regarding the interface between the Disability Support for Older Australians (DSOA) Program and other aged care services.
My Aged Care Quality Learning Framework
This framework outlines how the My Aged Care workforce gain and maintain the skills they require.
My Aged Care Workforce Learning Strategy 2023
This strategy outlines the required capabilities and minimum training requirements for the My Aged Care workforce.
My Aged Care Assessment Manual
This manual is for Regional Assessment Services (RAS) and Aged Care Assessment Teams (ACAT). It guides assessors on using good practices in the assessment of older people’s support needs and their eligibility for Australian Government–subsidised aged care services.
Fact sheet for RAS and ACAT Assessors on care finders
This fact sheet provides information on the care finder program, the target population for care finders and how an assessor can find and connect a person with this service.
My Aged Care – Key Terms
This document lists and defines key terms used in My Aged Care to help assessors, service providers, and hospital staff.
Logging in to the My Aged Care Portals using VANguard FAS
This user guide explains how My Aged Care portal users who only need to have access to a single portal – assessor, service and support or hospital portal – can access it.
My Aged Care – Assessor Portal User Guide 8 – Referring for Services – RAS
This guide helps Regional Assessment Services (RAS) refer older Australians for service recommendations made in the client’s support plan, based on the client’s preferred service provider in the My Aged Care assessor portal.
My Aged Care Assessor Portal – Organisation Administrator User Guide
This guide gives people who use the My Aged Care assessor portal an overview of the portal and instructions on how to use it.
My Aged Care – Assessor Portal User Guide 8 – Referring for services – ACAT
This guide helps Aged Care Assessment Teams (ACAT) refer older Australians to aged care services in the My Aged Care assessor portal, including the Commonwealth Home Support Programme and Multi-Purpose Services.
My Aged Care – Assessor Portal User Guide 14 – Short-Term Restorative Care – ACAT
This guide explains how Aged Care Assessment Teams (ACAT) assessors and delegates should enter and manage Short-Term Restorative Care (STRC) details in the My Aged Care assessor portal.
myAssessor app – sideloading files
Aged care assessment organisations can distribute the myAssessor installation files so their staff can manually install (sideload) the myAssessor app on a Windows 8+ device.
Australian National Aged Care Classification (AN-ACC) app – sideloading files
Aged care assessment organisations can distribute the Australian National Aged Care Classification (AN-ACC) installation files so their staff can manually install (sideload) the AN-ACC app on a Windows 8+ device.
myAssessor app
Aged care assessors can use this app to conduct assessments when there is no internet access. Download client information beforehand from the assessor portal and upload the assessment information when you’re back in the office. The app is designed for tablet devices.
Australian National Aged Care Classification (AN-ACC) app
Aged care assessors can use this app to conduct residential aged care funding assessments as part of scheduled visits at Australian Government–funded residential aged care facilities.
My Aged Care assessor portal
Aged care assessors must use this portal to manage referrals, assessments and support plans.
My Aged Care – Assessor Portal User Guide 3 – Managing Referrals for Assessment and Support Plan Reviews – RAS
This guide explains to Regional Assessment Services (RAS) how to accept, reject, assign, un-assign and re-assign referrals to individual assessors, as well as how to transfer referrals between organisations.
My Aged Care – Assessor Portal User Guide 1 – Registering clients and facilitating a referral for assessment – RAS
This guide explains to Regional Assessment Services (RAS) how to register clients and have those clients referred for assessment in My Aged Care.
My Aged Care – Assessor Portal User Guide 4 – Navigating and updating the client record – RAS
This guide explains to Regional Assessment Services (RAS) assessors how to find and update various details in My Aged Care client records, using the Assessor Portal.
My Aged Care – Assessor Portal User Guide 2 – Registering support people and adding relationships – RAS
This guide explains to Regional Assessment Services (RAS) assessors how to register a person or organisation in the older person's support network to speak on their behalf, and how to add support relationships in My Aged Care.
My Aged Care – Assessor Portal User Guide 6 – Accessing and completing an Assessment – RAS
This guide helps Regional Assessment Services (RAS) access and complete an assessment in the My Aged Care assessor portal.
My Aged Care – Assessor Portal User Guide 4 – Navigating and updating the client record – ACAT
This guide explains to Aged Care Assessment Teams (ACAT) how to find and update various details in My Aged Care client records, using the Assessor Portal.
My Aged Care – Assessor Portal User Guide 9 – Tasks and notifications
This guide helps assessors understand the tasks and notifications feature of the My Aged Care assessor portal.
My Aged Care – Assessor Portal User Guide 11 – Delegate support role – ACAT
This guide explains to Aged Care Assessment Teams the tasks that people in the delegate support role can do to support delegates in the My Aged Care assessor portal.
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