Collections
AN-ACC resources
This page contains links to more information and resources about the Australian National Aged Care Classification funding model (AN-ACC) and residential aged care funding reforms.
My Aged Care – Assessor Portal Resources
These resources will help aged care assessors to use the My Aged Care assessor portal. They include fact sheets, guidelines and system user guides.
My Aged Care – Service and Support Portal resources
These resources will help approved aged care service providers to use the My Aged Care Service and Support Portal. They include fact sheets, guidelines, quick reference guides and videos.
New training and learning system for My Aged Care Workforce
These resources will assist My Aged Care organisations to train new staff using the new My Aged Care Workforce Learning system including the My Aged Care Learning Management System (MAClearning).
App or tool
Aged Care Assessor App – Sideloading files
Aged care assessment organisations can distribute the Aged Care Assessor Application installation files, so their IT Administrator staff can manually install (sideload) the app on a Windows device for assessors.
Dataset
Single Assessment System assessment organisations by service area, region, state and territory
A list of assessment organisations that deliver aged care needs assessments and residential aged care funding assessments in Australia.
Fact sheets
Fact sheet for assessors – Ability to capture client’s preference for First Nations Assessment Organisation
This fact sheet is to support aged care assessors from the period February to July 2025.
Single Assessment System for older Aboriginal and Torres Strait Islander people – Fact sheet
This fact sheet explains how we are reforming aged care assessments to make it easier for older Aboriginal and Torres Strait Islander people to enter aged care and access different services as your needs change.
Single Assessment System – Easy Read fact sheet
This Easy Read fact sheet explains how we're making it easier to get aged care services.
Single Assessment System – Fact sheet
This fact sheet explains how we are reforming aged care assessments to make it easier for you to enter aged care and access different services as your needs change. This fact sheet has been translated into 10 languages.
Single Assessment System – Information pack for potential tenderers
This pack provides some useful background and answers to frequently asked questions for organisations that are interested in tendering for the delivery of the single assessment system.
Residential aged care funding assessment pathways fact sheet
This fact sheet or flyer provides information to providers of permanent resident aged care about the three pathways for assessing and classifying an aged care resident.
Guidelines
My Aged Care – Integrated Assessment Tool (IAT) User Guide
This guide is for assessment organisations. It outlines the information you must consider and record when conducting home support assessments and comprehensive assessments using the Integrated Assessment Tool (IAT).
The Australian National Aged Care Classification (AN-ACC) funding guide
This guide provides information for approved residential care providers on the AN-ACC funding model. It sets out how to receive AN-ACC subsidies, including relevant compliance requirements that may apply.
Guidance Framework for Home Care Package Level – Stages 1 and 2
This framework is for clinical needs assessors. It informs and supports their decision making when recommending Home Care Package levels.
Principles and guidelines for a younger person’s access to Commonwealth funded aged care services
The document provides guidance to all parties who have roles and responsibilities over younger people seeking to access aged care services.
My Aged Care Assessment Manual
This manual is for Assessment Organisations. It guides assessors on using good practices in the assessment of older people’s support needs and their eligibility for Australian Government–subsidised aged care services.
AN-ACC Reference Manual and AN-ACC Assessment Tool
The Australian National Aged Care Classification (AN-ACC) Reference Manual guides AN-ACC assessors in undertaking assessments using the AN-ACC Assessment Tool.
Infographics
Residential aged care funding assessments dashboard
This dashboard provides users with information on the progress of residential aged care funding assessments.
My Aged Care process overview – Aged care Single Assessment System workforce (Integrated Assessment Tool)
This diagram shows the key steps for the Single Assessment System workforce who use the Integrated Assessment Tool (IAT) to assess older people. It provides links, where available, to further guidance information.
Procedures
My Aged Care – Assessor Portal User Guide for Residential Aged Care Funding Assessor Team Leaders
This guide explains how Residential Aged Care (RAC) Funding Assessor Team Leaders can perform their function in the My Aged Care assessor portal.
Aged Care Assessor Application User Guide
This user guide gives assessors instructions on how to use the Aged Care Assessor Application.
My Aged Care – Assessor Portal User Guide 5 – Keyboard shortcuts
This guide lists common keyboard shortcuts to make it easier for assessors to navigate the My Aged Care assessor portal.
My Aged Care – Assessor Portal User Guide 11 – Assessment Delegate Support Role
This guide explains to assessment organisation staff about the administrative functions that can be performed in the assessment delegate support role in the My Aged Care assessor portal.
My Aged Care – Assessor Portal User Guide 14 – Short-term Restorative Care
This guide explains how clinical aged care needs assessors and assessment delegates should enter and manage Short-Term Restorative Care (STRC) details in the My Aged Care assessor portal.
My Aged Care – Assessor Portal User Guide for Residential Respite Classification Referrals (for assessment organisation Team Leaders)
This guide explains how Assessment Organisation Team Leaders can perform functionality for Residential Respite Classification Referrals in the My Aged Care assessor portal.
Reports
Integrated Assessment Tool (IAT) live trial – Final report 2023
This report outlines the findings of the Integrated Assessment Tool live trial we held between April and July 2023.
Aged Care Assessment Program Service Effort Attribution Study
This document provides information about Nous's effort attribution study to comprehensively review the end-to-end aged care assessment process
Alternative Aged Care Assessment, Classification System and Funding Models Report
This report provides options and recommendations to help design future residential aged care funding models.
Strategy or framework
My Aged Care Quality Learning Framework
This framework outlines how the My Aged Care workforce gain and maintain the skills they require.
My Aged Care Workforce Learning Strategy 2025
This strategy outlines the required capabilities and minimum training requirements for the My Aged Care workforce.
Aged Care Assessment Quality Framework
This framework is for is for aged care needs assessors. It guides assessors on the principles of high quality assessments to support the client experience.
Videos
1:20:33
Reform readiness for NATSIFAC providers – Webinar video
This webinar helped National Aboriginal and Torres Strait Islander Flexible Aged Care providers understand how the new Aged Care Act will impact them.
1:28:56
In-home aged care update – Webinar
This webinar gave in-home aged care providers an update on the Single Assessment System, the Support at Home program’s Assistive Technology and Home Modifications (AT-HM) Scheme, and the actions providers need to take to be ready for the Support at Home program ahead of 1 July 2025.
00:03:35
My Aged Care – Assessor Portal functions: How to create and edit staff records
This video has been designed to inform those who perform within the My Aged Care assessor portal on how to configure outlet information and add a new staff account.
1:25:11
Training for the Single Assessment System workforce – Video recording
This webinar provides an overview of training and MAClearning updates to support the establishment of the Single Assessment System workforce. Information provided is relevant to Aged Care Needs Assessors and their organisations.
53:33
Virtual Integrated Assessment Tool (IAT) – Train-the-trainer session 2
Watch the recording from the virtual Integrated Assessment Tool (IAT) train-the trainer session 2 held on Wednesday 15 May 2024.
49:10
Single Assessment System tender information session
This webinar recording is for organisations interested in submitting a Request for Tender for the Single Assessment System for aged care.
Webinars and presentations
Reform readiness for NATSIFAC providers – Webinar
This webinar helped National Aboriginal and Torres Strait Islander Flexible Aged Care providers understand how the new Aged Care Act will impact them. Topics included new worker screening requirements, the single assessment system and what the new Act means for providers.
In-home aged care update – Webinar
This webinar gave in-home aged care providers an update on the Single Assessment System, the Support at Home program’s Assistive Technology and Home Modifications (AT-HM) Scheme, and the actions providers need to take to be ready for the Support at Home program ahead of 1 July 2025.
Single Assessment System tender information session
This webinar recording is for organisations interested in submitting a Request for Tender for the Single Assessment System for aged care.
Reforming in-home aged care update – 18 May 2023
This webinar provides an update to older people, their families and carers, and the aged care sector on in-home aged care reform.
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