-
Before providing aged care needs assessment services
Before conducting assessments, aged care needs assessors must complete standard training, understand their responsibilities and set up their access and profile for the My Aged Care assessor portal.
-
Accepting aged care needs assessment referrals
Find out about the resources you can refer to at the referral and triage steps of the assessment process.
-
How aged care needs assessments work
All My Aged Care contact centre staff and assessors use the Integrated Assessment Tool (IAT). This means the way we screen and assess older people for government-funded aged care services is consistent across Australia.
-
Aged care Support Plan Reviews and reassessments
Support Plan Reviews help determine if a client is still having their needs met. If deemed necessary, updated changes or a full reassessment of the support plan may result from this review.
Date last updated: