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Service delivery reflection template
Resources › Publications10 June 2025 - Through questions, this template aims to develop a greater understanding of the effectiveness of service delivery techniques in shifting towards wellness and reablement by considering what worked well, if there were barriers, what were they and what could be done differently to support clients.
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Hearing Services Program manufacturer and supplier requirements
Our work › Hearing Services Program › Providing Hearing Services Program services5 June 2025 - Manufacturers and suppliers of hearing devices can apply to supply hearing devices and products under the Hearing Services Program. See how to register, the requirements you must meet and a list of current suppliers.
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Recommendation 6.36 – Immediate action to provide that certain restrictive practices must not be used
Disability Royal Commission Progress Report 2025 › Volume 6 – Enabling autonomy and access27 November 2025 - Read progress on recommendation 6.36 of the Disability Royal Commission.
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About suicide prevention
Topics › Mental health and suicide prevention17 March 2021 - Suicide is a tragedy. It deeply affects friends, families and communities. But with the right support, it is preventable. Find out what we’re doing to prevent suicide and support Australians affected by suicide.
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Bladder control problem?
Resources › Publications23 November 2016 - Do you have a bladder control problem? This fact sheet can help you work out if you do.
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Aged care volunteer stories – Pam
Topics › Aged care › Volunteering in aged care › Volunteer stories8 August 2025 - Whether it’s making coffee, supporting activities, or simply sharing a conversation, Pam finds joy in giving time to others.
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Coronavirus (COVID-19) – Grief and Trauma Support Resources Aboriginal and Torres Strait Islander social media content
Resources › Publications27 August 2021 - This social media content has been developed specifically for an Aboriginal and Torres Strait Islander audience. The content can be used by the aged care sector and affiliated organisations to share information about the grief and trauma support services on social media channels.
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Understanding bulk billing changes – Webinar for GPs and practices
News and media7 August 2025 - We are hosting webinars for general practitioners (GPs) and practices on the upcoming changes to bulk billing incentives.
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Stories from Heywood Rural Health
Our work › Improving food and nutrition in aged care › Aged care food and nutrition stories20 August 2025 - Meet Sharron, Brad and Leigh from Heywood Rural Health aged care home. Sharron, a resident, shares what good food means to her and the improvements she's seen. Chef Brad and manager Leigh explain what motivates them to improve food and dining for residents.
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Roadmaps to help the sector prepare for the new Aged Care Act
News and media13 October 2025 - Roadmaps are now available to help the aged care sector prepare for the new Aged Care Act.