My Aged Care news

Time is running out if you want to participate in research into how we communicate with My Aged Care users about accessing services. Find out how you can get involved. You need to email your interest by 5pm (AEDST) Thursday 6 February 2020.

Time is running out if you want to participate in research into how we communicate with My Aged Care users about accessing services. Find out how you can get involved. You need to email your interest by 5pm (AEDST) Tuesday 4 February 2020.

We invite RAS and ACAT assessors to participate in research into how we communicate with My Aged Care users about accessing services. If you are interested, email your name, phone number, location and position to MRU@health.gov.au by 31 January 2020.

We invite health professionals who refer clients to aged care services to participate in a 30–45 minute online forum. If you are interested, email your name, phone number, location and position to MRU@health.gov.au by 31 January 2020.

A new electronic referral process allowing GPs to refer their patients to My Aged Care directly from their practice management systems is now available.

A new online form is available on the My Aged Care website that allows consumers, or someone acting on their behalf, to register with My Aged Care and apply for their first assessment online.

Home care providers should by now have met the 1 July 2019 home care pricing requirements. This includes publishing pricing information in the new home care pricing schedule, displayed on the My Aged Care website.

Commonwealth Home Support Programme (CHSP) providers are required to complete the data collection template for all grandfathered clients who are not yet registered on My Aged Care.

The department will use this data to set up My Aged Care client records for all unregistered Commonwealth Home Support Programme (CHSP) clients.

As part of the 2018–19 Budget, the Australian Government has provided funding to re-develop the My Aged Care website and service finders. The new website will be easier for consumers to navigate and find information about aged care services, understand the process and support consumer choice.

This webinar will provide an update on the operations of My Aged Care. It will focus on key areas of interest for service providers and assessors.

The department has commissioned AMR to conduct a third wave of research to continue to track how users feel about My Aged Care.

The department has commissioned AMR to conduct a third wave of research to continue to track how users feel about My Aged Care.