- 26 August 2021Subscriber announcement
The department is aware of organisations promoting the use of third-party software to collect data from the My Aged Care Portals (Portals).
- 20 August 2021Subscriber announcement
The department has met with the Commonwealth Home Support Programme (CHSP) 2022-23 Extension Working Group (the Working Group) on the 13 August 2021 to discuss the survey outcomes.
- 14 July 2021Subscriber announcement
What’s new: CHSP 2022-23 Extension Working Group was established in late June 2021 to provide advice and guidance to the Department on matters that affect CHSP providers, reforms to payment arrangements, ahead of the extension of the CHSP from 30 June 2022 to 30 June 2023.
- 15 March 2021Subscriber announcement
The Australian Healthcare Associates is seeking feedback from aged care providers.
- 26 February 2021Subscriber announcement
It is the responsibility of providers to support Infection Prevention and Control (IPC) leads to complete their studies.
- 28 January 2021Subscriber announcement
Commonwealth Home Support Programme (CHSP) providers now have until Friday 26 March to submit grandfathered client data into the My Aged Care provider portal.
- 6 January 2021Subscriber announcement
The My Aged Care provider portal opened on Monday 23 November 2020 and closes on 11.59pm AEDT Friday 29 January 2021.
- 14 December 2020Subscriber announcement
Australian Healthcare Associates (AHA) is reviewing current arrangements for nominating specialisations in the My Aged Care Find a Provider tool.
- 23 November 2020Subscriber announcement
An additional data collection opportunity is now available for providers who were unable to create or update records during the 2019-20 CHSP grandfathered data collection process.
- 9 July 2020Newsletter
In this issue: new sign language interpreting service, My Aged Care e-Referral for GPs – updated and improved, Services Australia Aged Care Quarterly Review, understanding and accessing Department of Veterans’ Affairs Services Webinar Series and QI Program – data submission due 21 July.
- 18 June 2020Subscriber announcement
From June 2020, aged care assessment and delivery services can access free sign language interpreting services to help older Australians fully participate in their aged care services.
- 11 June 2020Subscriber announcement
GPs can now refer patients to My Aged Care directly from their practice management systems.
- 5 June 2020Newsletter
In this issue: consumers can now apply for an assessment online, update on the Specialist Dementia Care Program, understanding and accessing the Department of Veterans’ Affairs Services Webinar Series.
- 30 May 2020Newsletter
In this issue: Have your say – aged care worker regulation scheme, Reminder: Have your say – CARE-IT Research Project, Service Compliance Rating for residential aged care.
- 28 May 2020Newsletter
In this issue: Reminder: Have your say - CARE-IT Research Project, Proposals sought: Stage 1, Aged Care Centre for Growth and Translational Research, National Palliative Care Week - Sunday 24 May – Saturday 30 May 2020.
- 4 May 2020Newsletter
In this issue: New evidence-based guidance for older persons at the end of life suffering from mental illness, Home Care Packages Program Data Report 2nd Quarter 2019-20.
- 14 April 2020Newsletter
In this issue: Claiming changes for Flexible Care providers, Business Improvement Fund for residential aged care, CHSP flexibility provisions during COVID-19 crisis
- 27 March 2020Newsletter
In this issue: One day left to stop using AUSkey to log into the My Aged Care portal, Royal Commission into Aged Care Quality and Safety update, PRODA outage 29 March 2020, CHSP financial acquittals, Social and Community Services funding supplementation, CHSP extension and indexation
- 23 March 2020Newsletter
In this issue: My Aged Care AUSkey users: change the method you use to access My Aged Care now!, Services Australia Aged Care Quarterly Review, Understanding and accessing Department of Veterans’ Affairs Services Webinar Series, National Advance Care Planning Week
- 3 March 2020Subscriber announcement
Information relating to the My Aged Care authentication service.
- 28 February 2020Newsletter
In this issue: Update on the Specialist Dementia Care Program, Commencement date on Aged Care Funding Instrument (ACFI) assessments, COMPASS website and 1800ElderHelp (1800 353 374) line.
- 14 February 2020Newsletter
In this issue: Revised webinar date, ACFI fact sheets and National trial of PainChek.
- 5 February 2020Subscriber announcement
Time is running out if you want to participate in research into how we communicate with My Aged Care users about accessing services. Find out how you can get involved. You need to email your interest by 5pm (AEDST) Thursday 6 February 2020.
- 3 February 2020Subscriber announcement
Time is running out if you want to participate in research into how we communicate with My Aged Care users about accessing services. Find out how you can get involved. You need to email your interest by 5pm (AEDST) Tuesday 4 February 2020.
- 31 January 2020Newsletter
In this issue: My Aged Care and Program Administrations, consultations, resources and more.
19 May 2022 – Coronavirus (COVID-19) health alert
19 May 2022 – Japanese encephalitis virus (JEV) health alert