My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Star Ratings Provider Manual
The Star Ratings Provider Manual contains detailed information about Star Ratings design, calculation and reporting requirements.
Electronic National Residential Medication Charts (eNRMC) – Conformance status tracker
The Department of Health, Disability and Ageing and the Australian Digital Health Agency (Agency) are working with eNRMC software vendors to ensure conformant eNRMC systems with electronic prescribing capability are available during October 2025.
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Changes in financial reporting from 1 November 2025 – Video
This is a recording of the Changes in financial reporting from 1 November 2025 webinar held on 23 September 2025.
24/7 registered nurses in aged care homes
This fact sheet helps older persons, their families and carers understand the 24/7 registered nurse responsibility for residential aged care.
Care minutes in aged care homes
This fact sheet helps older persons, their families and carers understand the care minutes requirement for residential aged care.
Support at Home – Frequently asked questions for older people
This document answers some frequently asked questions from older people, families and carers about the Support at Home program following the webinar on 14 August 2025.
Registered nurse coverage in residential aged care dashboard
This dashboard provides users with high level information on 24/7 registered nurse coverage in residential aged care.
Letter to older people about the Support at Home program – part-pensioner approved before 12 September 2024
A copy of the letter sent to older people who are part-pensioners and approved for a Home Care Package before 12 September 2024. The letter provides more information about the estimated financial contribution to aged care.
Aged Care Work Value Case – Nurses Decision care recipient fact sheet
This fact sheet is to help Home Care Package (HCP) care recipients to understand the impact of the increase in award wages for aged care workers, registered and enrolled nurses, effective from 1 October 2025.
Government Provider Management System (GPMS) – User Guide - Manage Your Organisation tile
This user guide provides step-by-step instructions for Registered Providers to manage organisational details in the Registered Provider portal, including provider info, residential care homes, branches, contacts, and associated providers, using the Manage Your Organisation tile.
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Aged Care Provider Requirements Search tool – Video
This is a recording of the Aged Care Provider Requirements Search tool webinar held on 16 September 2025.
Letter to older people about the Support at Home program – approved after 12 September 2024
A copy of the letter sent to older people who were approved for a Home Care Package after 12 September 2024. The letter provides more information about the estimated financial contribution to aged care.
Review of the remoteness classification system for aged care - Consultation summary report
This report provides information on key insights and themes from the consultation phase of the department’s review of the remoteness classification system known as the Modified Monash Model (MMM).
Letter to older people about the Support at Home program – full pensioner approved after 12 September 2024
A copy of the letter sent to older people who are full pensioners and approved for a Home Care Package after 12 September 2024. The letter provides more information about the estimated financial contribution to aged care.
Letter to older people about the Support at Home program – full pensioner approved before 12 September 2024
A copy of the letter sent to older people who are full pensioners and approved for a Home Care Package before 12 September 2024. The letter provides more information about the estimated financial contribution to aged care.
Accommodation Pricing Review Consultation Paper
The document reviews aged care accommodation pricing, including government support, resident payments, and recent reforms to balance resident protection and provider sustainability.
New ways of working in aged care – Toolkit to support communications with aged care workers
This toolkit provides information and materials to help providers, professional associations and unions inform aged care workers about the new ways of working under the new Aged Care Act.
A trusted aged care workforce – Stakeholder toolkit to support communications with older people
This toolkit provides information and materials to help aged care providers, peak bodies, advocacy organisations and community groups inform older people, their families and carers about how the aged care workforce should operate under the new Aged Care Act.
Accommodation Pricing Review Terms of Reference
This document outlines the terms of reference for the Accommodation Pricing Review.
Aged Care Worker Wages – Guidance for aged care providers
This guidance document is for aged care providers on the provision of funding related to the Fair Work Commission Aged Care Work Value Case award wage increases from 1 October 2025.
New Aged Care Act roadmap
This roadmap outlines key dates and milestones that aged care providers should be aware of in the lead up to the start of the new Aged Care Act from 1 November 2025.
COVID-19 outbreaks in Australian residential aged care homes – 26 September 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Alternative skills mix use in specialised homeless residential aged care services – Evaluation report
This evaluation report presents the findings into the service model and staffing skills mix of specialised homeless aged care homes. The report gives recommendations about models of care, skills mix and care minutes, monitoring and reporting.
Quarterly Financial Report – Guidance and Frequently Asked Questions – Q2 – 2025-26
This guide is designed to assist Registered Providers of aged care services complete their Quarterly Financial Report (QFR) from Quarter 2, 2025-26.
Aged Care Financial Report Guidance and FAQs 2025-26
This guide is designed to assist Registered Providers of aged care services complete their Aged Care Financial Report (ACFR) for 2025-26.
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