My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Support at Home monthly statement template
This document is an example of the monthly statement that providers will send to their participants under the Support at Home program. Providers’ templates may look different.
Digital Transformation Sector Partners meeting summary – 7 August 2025
This document summarises the discussion and outcomes of the Digital Transformation Sector Partners meeting held on 7 August 2025.
Digital Transformation Sector Partners slide presentation – 7 August 2025
This document contains the slide presentation from the Digital Transformation Sector Partners meeting held on 7 August 2025.
COVID-19 vaccination information for residents of aged care homes
Information for residents about COVID-19 vaccination, including how to get the vaccine, eligibility, consent, side effects and the type of vaccine used.
Support at Home program – Booklet for older people, families and carers
This booklet is aimed at older people and their families and carers. It contains information about the Support at Home program.
A new chapter for aged care from 1 November 2025 – Webinar presentation
This presentation supports the aged care providers to manage the transition to the new Aged Care Act, Support at Home program, new regulatory model and strengthened Aged Care Quality Standards.
Support at Home – service cancellations and no-shows
This fact sheet explains what happens and your rights and responsibilities if you need to make a late cancellation to a scheduled service or you miss an appointment.
Aged Care Transition Taskforce – Summary of thirteenth meeting – 15 October 2025
A summary of the Aged Care Transition Taskforce meeting held on 15 October 2025.
Choice and Control policy
This policy outlines key elements involved in the registration and regulation of registered supporters that aim to promote the choice and control of older people seeking or receiving aged care services under the Aged Care Act 2024.
Support at Home booklet for Aboriginal and Torres Strait Islander people
Support at Home helps older people live at home for longer. This booklet provides information about the program for older Aboriginal and Torres Strait Islander people, their families and carers
Capacity in the registered supporter context policy
This policy outlines the concept of capacity in the context of an older person’s ability to make and communicate their own aged care decisions and the registered supporter role under the Aged Care Act 2024.
Cancellation of Registration policy
This policy outlines the processes for cancelling a supporter’s registration under the Aged Care Act 2024.
Notifications policy
This policy outlines the notifications that an older person and their registered supporters may receive when the System Governor makes a decision relating to the regulation of a supporter under the Aged Care Act 2024. This includes registration, suspension and cancellation of a supporter.
Dispute Resolution policy
This policy outlines how disputes between registered supporters, or an older person and their registered supporter, should be handled under the Aged Care Act 2024.
Registered Supporters Frequently Asked Questions
This document provides answers to frequently asked question about the registered supporter role under the Act.
Safeguards from Abuse policy
This policy outlines how the Aged Care Act 2024 aims to safeguard older people from abuse by their registered supporters.
Accommodation Pricing Review Consultation Paper
The document reviews aged care accommodation pricing, including government support, resident payments, and recent reforms to balance resident protection and provider sustainability.
COVID-19 outbreaks in Australian residential aged care homes – 17 October 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
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Provider requirements search tool – How to video
The Aged Care Act 2024 is a rights-based Act that puts older people who need aged care services at the centre of the system.
Strengthened Aged Care Quality Standards – Pilot Program (March 2023)
This version of the strengthened Quality Standards was piloted by the Aged Care Quality and Safety Commission from April to October 2023.
Support at Home – Communication toolkit for informing older people
This toolkit provides information and materials to help aged care providers, peak bodies, advocacy organisations and community groups inform older people, their families and carers about how the Support at Home program will operate under the new Aged Care Act.
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Overview of Support at Home
This video provides an overview of the Support at Home program and how it will help older people live independently for longer in their own homes.
Support at Home – The new priority system and funding allocation
At the start of your aged care journey, you may be seeking information on how to access government-subsidised aged care services, such as Support at Home, and what steps are involved in the process.
Support at Home guidance for General Practitioners
This provides practical steps to enable General Practitioners (GPs) to continue to play a critical role in supporting older people to live at home for longer.
Influenza Vaccination Rates in Residential Aged Care – 10 October 2025
This table provides influenza vaccination rates of aged care residents by facility across Australia using data from the Australian Immunisation Register.
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