My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Support at Home letters – Frequently asked questions for older people
This resource answers some frequently asked questions from older people about preparing for the new Support at Home program. Letters and a checklist have been mailed to Home Care Package care recipients.
Support at Home letters – Frequently asked questions for providers
This resource answers some frequently asked questions from providers about preparing for the new Support at Home program. Letters and a checklist have been mailed to Home Care Package care recipients.
COVID-19 outbreaks in Australian residential aged care homes – 9 May 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
New aged care regulatory model – provider obligations and rules – webinar slides
These are the presentation slides for the New aged care regulatory model – provider obligations and rules webinar on the 8th of May, 2025
Aged Care Transition Taskforce – Summary of sixth meeting – 31 March 2025
A summary of the Aged Care Transition Taskforce meeting held on 31 March 2025.
Aged Care Transition Taskforce – Summary of seventh meeting – 28 April 2025
A summary of the Aged Care Transition Taskforce meeting held on 28 April 2025.
2:52
Provider registration and the new regulatory model under the new Aged Care Act
This video is about provider registration and the new regulatory model. It is the first video in a series that introduce key features of the regulatory model under the New Aged Care Act. The video series will help aged care providers prepare for the changes coming to aged care from 1 July 2025.
CHSP provider update – Draft Aged Care Rules (Release 4b)
This document is to further explain the draft Rules released under the Stage 4b consultation on the Rules for the new Aged Care Act.
List of Elder Care Support Providers
A list of current providers delivering the Elder Care Support program.
COVID-19 outbreaks in Australian residential aged care homes – 2 May 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Residential aged care financial reporting and care minutes funding update – Webinar slides
Slides for the residential aged care financial reporting and care minutes funding update webinar.
Support at Home monthly statement template
This document is an example of the monthly statement that providers will send to their participants under the Support at Home program. Providers’ templates may look different.
Submit a Support at Home claim
This is a step-by-step guide on how to complete claims for the Support at Home program using the Services Australia Aged Care Provider Portal (ACPP) from 1 July 2025.
Registered nurse coverage in residential aged care dashboard
This dashboard provides users with high level information on 24/7 registered nurse coverage in residential aged care.
Free training opportunities for aged care workers
Learn about free training opportunities for aged care workers.
COVID-19 outbreaks in Australian residential aged care homes – 24 April 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Older persons aged care advocacy and representative groups
Find a suitable advocate for your own situation.
COVID-19 outbreaks in Australian residential aged care homes – 17 April 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Webinar 6: Multi-Purpose Services Program Aged Care Reforms – Impacts on the MPSP and providers – 28 February 2025 – Presentation slides
This webinar was held on 28 February 2025 and provides instructions on MPSP reforms and updates, MPSP subsidies and client fees, transitional arrangements (preparing for client data collection) and questions and answers.
Business to Government (B2G) – Frequently asked questions
This guide aims to support aged care providers by answering frequently asked questions about B2G.
58:06
Webinar 6: Multi-Purpose Services Program Aged Care Reforms – Impacts on the MPSP and providers – 28 February 2025 – Video
This webinar was held on 28 February 2025 and provides instructions on MPSP reforms and updates, MPSP subsidies and client fees, transitional arrangements (preparing for client data collection) and questions and answers.
56:36
Support at Home program update for older people, families and carers – Webinar video
This webinar gave older people, families and carers an update on the Support at Home program, including information for existing care recipients transitioning into Support at Home from 1 July 2025.
Aged Care On-site Pharmacist Measure – Primary Health Network – Residential Aged Care Home Support Grant Program Guide
This document is designed to support Primary Health Networks (PHNs) that are participating in the Aged Care On-site Pharmacist Measure – Residential Aged Care Home Support Grant Program.
54:28
Higher everyday living and accommodation funding reform – Webinar video
This webinar was for aged care providers, older people, families and carers. It covered key reforms under the Aged Care Act 2024, focusing on the new Higher Everyday Living Fee and changes to residential aged care accommodation funding.
Aged Care On-site Pharmacist Measure – Information Flyer for Residential Aged Care Homes
This flyer provides information on how on-site pharmacists can provide support with residents’ medications and the quality use of medicines in aged care homes.
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