Support at Home program

We are reforming in-home aged care. The new Support at Home program will replace the Home Care Packages Program and Short-Term Restorative Care Programme from 1 November 2025. The Commonwealth Home Support Programme will transition to the new program no earlier than 1 July 2027.

About Support at Home

Find out where we are up to with developing the new Support at Home program.

Features of Support at Home

Read about how the new Support at Home program will work. 

Transitioning to Support at Home

Read what providers need to do to prepare for 1 November 2025. 

Support at Home resources now available 

Providers of the Home Care Packages Program and Short-Term Restorative Care can now access new resources to help them transition to Support at Home:  

We will be releasing additional resources in the lead up to 1 November 2025.  

Learn more about what providers can do to prepare for the transition.

My Aged Care 

If you need some help around the house or think it’s time to look into aged care, My Aged Care is here to help. 

Visit the My Aged Care website to find information about how to access aged care services, including how Support at Home will work from 1 July 2025

You can apply for an aged care assessment online and search for local aged care providers that meet your needs.  

You can also call 1800 200 422 Monday to Friday, 8am to 8pm, and Saturday, 10am to 2pm.   

My Aged Care 

Stay up to date

Subscribe to our aged care newsletters and mailing lists

Sign up to receive regular updates on aged care programs and initiatives including open consultations, resources, training, webinars and more.

Subscribe

Resources

Resources

Support at Home service list

This document outlines the services that participants can access under the Support at Home program.

Related work

Single Assessment System for aged care

We established a Single Assessment System from 1 July 2024 to simplify and improve how older people access aged care.

Developing a new model for regulating aged care

We’re working with older people, their families and carers, providers, and the aged care sector to develop a new model for regulating aged care.

Home Care Packages Program

The Home Care Packages (HCP) Program provides home care services to eligible older people with complex care needs to support their independence.

Commonwealth Home Support Programme (CHSP)

The CHSP provides entry-level support for older people who need some help to stay at home.

Date last updated:

Help us improve health.gov.au

If you would like a response please use the enquiries form instead.