About Support at Home
Find out where we are up to with developing the new Support at Home program.
Features of Support at Home
Read about how the new Support at Home program will work.
Engagements to date
Find out about past, current and future research, engagements and other activities to inform the new program.
New training now available for Support at Home providers
Training is available to help aged care providers deliver services under the Support at Home program from 1 July 2025. This training will help providers understand key changes and their responsibilities under the program to deliver aged care services to clients. Learn more and access the Support at Home provider training page.
Support at Home program manual now available
Providers who will be delivering Support at Home from 1 July 2025 can now access an updated version of the Support at Home program manual.
Learn more about the Support at Home program manual – A guide for registered providers.
Support at Home program transition resources now available
Providers of the Home Care Packages Program and Short-Term Restorative Care can now access 2 new resources to help them transition to Support at Home:
Support at Home program handbook
The Support at Home program handbook outlines the core components of the Support at Home program design and arrangements from 1 July 2025.
It has been developed to help in-home aged care providers understand the key changes under the Support at Home program.
Resources
Resources
Support at Home provider training – Module 1 – Assessment process and service delivery
Support at Home letters – Frequently asked questions for older people
Support at Home letters – Frequently asked questions for providers
Support at Home provider training – Program Overview
Related work
Single Assessment System for aged care
We are establishing a Single Assessment System from 1 July 2024 to simplify and improve how older people access aged care.
Developing a new model for regulating aged care
We’re working with older people, their families and carers, providers, and the aged care sector to develop a new model for regulating aged care.
Home Care Packages Program
The Home Care Packages (HCP) Program provides home care services to eligible older people with complex care needs to support their independence.
Commonwealth Home Support Programme (CHSP)
The CHSP provides entry-level support for older people who need some help to stay at home.