Roles and Responsibilities of My Aged Care Users
This fact sheet explains the typical pathway that older Australians follow in My Aged Care. It aims to help everyone involved – contact centre staff, assessors, service providers and health-care providers – best support people get the aged care they need.

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Roles and Responsibilities of My Aged Care Users
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Publication date:
April 2019
Publication type:
Fact sheet
Intended audience:
Health sector
Description:
This fact sheet explains:
- who uses My Aged Care
- the roles and responsibilities of each contact along a person’s aged care journey
- where to get more information.
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