My Aged Care logo

Collection description

Approved aged care assessors must use the My Aged Care assessor portal. These resources provide information about My Aged Care and how to use the assessor portal.

 

Fact sheets

Assisting Clients with their Home Care Package Journey

My Aged Care – AUSkey Questions and Answers

My Aged Care – Client Summary Tab

Direct to Service (Urgent) Referrals fact sheet

How to Become a Representative for Someone in My Aged Care

Linking Support and Reablement fact sheet

Making a Complaint about My Aged Care

My Aged Care Complaint Management Process – for Assessors

My Aged Care – National Screening and Assessment Form fact sheet

Guidance documents

ACAT Guidance for Home Care Package High Priority

ACAT Guidance Framework for Home Care Package Level

ACAT Guidance Framework for Home Care Package Level User Guide

Aged Care Assessment Supplementary Guidelines for Younger People

ACAT Guidance on Priority for Home Care Services

Dual Portal Access to My Aged Care

My Aged Care – Key Terms

My Aged Care – Logging in to the My Aged Care Assessor Portal using myGovID

My Aged Care – Logging in to the Assessor Portal using AUSkey

My Aged Care Assessment Manual

My Aged Care Assessor Portal – Organisation Administrator User Guide

My Aged Care – myAssessor App User Guide

My Aged Care – Sideloading of the myAssessor App User Guide

Support Plan Review and New Assessment – Key Principles and Guidance

My Aged Care – National Screening and Assessment Form User Guide

Logging in to the My Aged Care Portals using VANguard FAS

Quick reference guides

My Aged Care – Aged Care Assessment Teams information pack

My Aged Care – Regional Assessment Services information pack

Videos

Watch our video playlist for assessor portal functions:

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Last updated: 
22 January 2020
Publication type: 
Collection
Audience: 
Health sector