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My Aged Care Quick Reference Guide – Viewing Wait Time Information for Home Care Packages

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Publication date: 
September 2017
Publication type: 
Guideline
Intended audience: 
Health sector
Description: 

This guide gives step-by-step instructions on how team leaders and staff members can view and understand client wait time information for Home Care Packages in My Aged Care provider portal.

This includes:

  • general information about wait times for each home care package level
  • wait time information for a particular client