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My Aged Care Process Overview – Commonwealth Home Support Programme (CHSP)

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Publication date: 
March 2018
Last updated: 
14 December 2020
Publication type: 
Intended audience: 
Health sector

This system and process overview outlines what providers need to do to provide CHSP services. It covers:

  1. Becoming a CHSP provider
  2. Accessing and setting up the My Aged Care Provider Portal
  3. Accessing and setting up in the Data Exchange
  4. Managing service referrals
  5. Service delivery
  6. Ongoing organisational management
  7. Reviewing
  8. Reporting

Please note: although we review this wheel regularly, you should read it together with the Commonwealth Home Support Programme Manual and Guidelines.