Government Provider Management System resources

This collection contains user guides, quick reference guides, videos and other resources about the Government Provider Management System (GPMS).

GPMS Conceptual Data model

Logging in to the GPMS system

Videos

User guides

Quick reference guides

Fact sheets

Troubleshooting guides

Forms

New Aged Care Act – 1 November 2025 system enhancements

  • The following items provide guidance on future functionality, available in GPMS following the implementation of the new aged care Act on 1 November 2025. Further guidance materials are currently being developed and will be provided upon the commencement of the new Act.

  • Read the privacy notice for the GPMS.

    If you require further assistance on GPMS please contact the My Aged Care service provider and assessor helpline on 1800 836 799, Monday to Friday (8am to 8pm) and Saturday (10am to 2pm) local time across Australia.

    We aim to provide documents in an accessible format. If you're having problems using a document with your accessibility tools, please contact us for help.

We aim to provide documents in an accessible format. If you're having problems using a document with your accessibility tools, please contact us for help.

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