The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.

Our work

National Aged Care Mandatory Quality Indicator Program (QI Program)

The QI Program collects information from residential aged care services on 11 quality indicators across critical areas of care that can affect the health and wellbeing of aged care home residents. This helps to monitor and improve the quality of services for older people living in residential care.

Learn about the program

Find out more about the National Aged Care Mandatory Quality Indicator Program.

How the program works

Understand the quality indicators and how aged care service providers collect and report on the indicators.

Have your say

Get involved in consultation when we review or expand the QI Program.

View all QI Program information

My Aged Care

If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help.

Visit the My Aged Care website to find information about how to access aged care services.

You can apply for an assessment online and search for local aged care providers that meet your needs.

You can also call 1800 200 422 Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.

My Aged Care

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Subscribe to our aged care newsletters and mailing lists

Sign up to receive regular updates on aged care programs and initiatives including open consultations, resources, training, webinars and more.

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