Aged Care Provider Requirements Search tool
The Aged Care Provider Requirements Search tool helps providers find and comply with their requirements under the new Aged Care Act and Aged Care Rules.
It supports current and future providers by:
- bringing together all relevant requirements, including conditions of registration, provider obligations, and statutory duties
- linking to the Federal Register of Legislative Instruments, to verify information with official legislative sources
- providing educational materials, guidance documents, and online information to further support understanding and compliance.
The search tool is also useful for:
- determining your specific requirements based on the services you deliver
Aged care workers, digital platform operators and responsible persons can also use the tool to find their requirements under the Act.
Older people, their families and carers, peak bodies and the community can use the tool to understand what providers must do when delivering care.
This tool is a guide, it doesn’t replace the new Act and associated Rules. You can read the full regulatory requirements on the Federal Register of Legislation.
Watch a video that introduces the tool and explains how providers can find their requirements.
How will we set out provider requirements
As a registered provider, you will need to meet requirements set out in the new Act and Aged Care Rules.
Requirements refer to all conditions of registration, provider obligations, and statutory duties under the new Act and Rules.
Providers will have one set of consolidated requirements depending on the registration category or categories you are registered into. These requirements will depend on the services you deliver or are funded to deliver.
This will streamline interactions between providers and ACQSC when services are delivered across multiple program types, such as CHSP and home care.
Registration categories and service types are grouped according to common characteristics and risks associated in delivery of care.
Some registration conditions will apply to all providers. For example:
- understanding and having systems in place to support the rights of older people receiving aged care services
- continuous improvement
- the Statement of Rights
- the Aged Care Code of Conduct
- worker screening
- incident management and complaints.
Watch the video on Statement of Rights and Code of Conduct.
Other conditions will be specific to a registration category and only apply to certain providers. For example:
- setting up an advisory board
- meeting financial reporting requirements
- compliance with the strengthened Aged Care Quality Standards.
ACQSC may also apply specific conditions on the registration of an individual provider. For example:
- conditions that relate to location or the number of aged care recipients the provider can deliver services to, similar to sanctions under the Aged Care Quality and Safety Commission Act 2018
- a condition that restricts the service types that can be delivered within a registration category
- conditions related to an issue being addressed through regulatory or enforcement pathways – for example, that a provider must appoint an adviser for a period to provide training for its aged care workers.
When the new Act starts, the Quality of Care Principles and Accountability Principles no longer apply. They will be replaced with the provider requirements under the new Act and associated Rules.
Watch the webinar on obligations and rules for more information.
Statement of Principles
The new Act includes a Statement of Principles to guide how the aged care system should work. It guides how the government, aged care providers and workers must behave and make decisions.
In delivering aged care services, aged care providers should:
- put older people at the centre of their aged care
- treat older people as unique individuals
- recognise the rights of older people under the Statement of Rights.
What existing providers need to do
Keep your organisation’s contact and service delivery information up to date through the Manage Your Organisation tile in GPMS or through your funding arrangement manager.
What new providers need to do
Once the new Aged Care Act starts
When the new Act starts, all existing providers will become registered providers.
New providers can then apply to become registered providers under the new Act.
Provider support
We’re aware there are a lot of changes to aged care delivery and regulation occurring now.
We want to make it as easy as possible for you to concentrate on delivering a seamless service to care recipients as we move to the new model.
We will continue to provide you updates as they’re available.
If you have any questions, contact us.
Download provider resources on the Act, or visit the ACQSC website to understand your responsibilities.
Contact
Harmonisation and Regulatory Strategy contact