New regulatory model resources

Unpacking the new model for providers

• New regulatory model for aged care – Unpacking the new model for providers

  21 October 2024

  Fact sheet

  This document explains how the new regulatory model under the new Aged Care Act will change the way aged care services are delivered and regulated.

Consultation paper 2

• A new model for regulating aged care – Consultation paper 2 – Details of the proposed new model – Summary report

  20 December 2023

  Report

  This report summarises stakeholder feedback received during public consultation related to Consultation Paper No. 2 Details of the proposed new model and the department’s response.
• A new model for regulating aged care – Consultation paper 2 – Details of the proposed new model – Full report

  26 April 2023

  Report

  This second consultation paper outlines the details of the proposed approach to regulating aged care.

Consultation paper 1

• A new model for regulating aged care – Consultation paper 1 – Summary report

  September 2022

  Report

  This paper provides a summary of the key issues contained in A new model for regulating aged care – consultation paper 1 – Full report
• A new model for regulating aged care – Consultation paper 1 – Full report

  September 2022

  Report

  This paper opens consultation with stakeholders to inform a new model for regulating aged care.

Concept paper

• Concepts for a new framework for regulating aged care – Plain English

  9 February 2022

  Strategy or framework

  This plain English concept paper outlines a new, improved approach to regulating aged care.
• Concepts for a new framework for regulating aged care

  8 February 2022

  Strategy or framework

  This concept paper outlines a new, improved approach to regulating aged care.

Frequently asked questions

• A new model for regulating aged care and new Aged Care Act – Frequently asked questions

  30 May 2023

  Report

  This document contains the answers to Frequently asked questions on a new model for regulating aged care – Consultation Paper No.2: Details of the proposed new model.
• New aged care regulatory model: how it will work – Webinar Q&As

  29 January 2025

  Report

  This document outlines the department’s responses to questions asked by providers at the New aged care regulatory model: how it will work webinar, held on 14 November 2024.

Webinars

• New aged care regulatory model – Questions and answers – Webinar

  Thursday 30 Jan 2025 2:00 pm - 3:00pm AEDT

  Webinar

  The new aged care regulatory model comes into effect with the new Aged Care Act from 1 July 2025. This webinar was an opportunity for providers to engage directly with the department to understand how the new regulatory model works , via a Q&A session with the panel.
• New aged care regulatory model: how it will work – Webinar

  Thursday 14 Nov 2024 2:00 pm - 3:00pm AEDT

  Webinar

  This webinar gave providers and workers an overview of the new aged care regulatory model, the new registration process and categories.
• A new model for regulating aged care – 9 May 2023

  Tuesday 9 May 2023 2:00 pm - 3:00pm AEST

  Webinar

  We’re developing a new model for regulating aged care as part of the changes to improve the quality and safety of aged care in Australia. In this webinar, we share the details and seek your views on the proposed changes.
• A new model for regulating aged care – 9 May 2023 – Webinar slides

  16 May 2023

  Presentation

  Read the slides that were shown during a webinar for developing a new model for regulating aged care. The webinar was held on 9 May 2023.
• Support at Home Program and Regulation Update – Webinar

  Tuesday 8 Mar 2022 2:00 pm - 4:00pm AEDT

  Webinar

  This webinar will discuss the Support at Home Program overview and summary documents recently released. The status of Support at Home regulation development and upcoming consultation opportunities will also be highlighted.

Videos

• 3:07

  Aged Care Providers, Statement of Rights and Code of Conduct under the new Aged Care Act

  20 May 2025

  Presentation

  This video is about the Statement of Rights and Code of Conduct, which put older people at the centre of aged care. It is the second video in a series that introduces key features of the regulatory model under the New Aged Care Act.
• 2:52

  Provider registration and the new regulatory model under the new Aged Care Act

  13 May 2025

  Training

  This video is about provider registration and the new regulatory model. It is the first video in a series that introduce key features of the regulatory model under the New Aged Care Act. The video series will help aged care providers prepare for the changes coming to aged care from 1 July 2025.
• 6:21

  Provider registration preview – Video

  24 March 2025

  Presentation

  In this video, Assistant Secretary Robert Day from the Department of Health and Aged Care’s Harmonisation and Regulatory Strategy Branch, provides guidance about the provider registration preview. The preview is part of the deeming process of aged care providers under the new Aged Care Act.
• 00:06:19

  Valerie Braithwaite on relational regulation – Video

  7 May 2024

  Presentation

  Watch emeritus professor Valerie Braithwaite explain the importance of relational regulation in the new model for regulating aged care.