Resources
My Aged Care provider Specialisation Verification – Aged care provider guidance manual
This manual will help Aged care providers submit a specialisation application and to learn how the Specialisation Verification assessment process works.
My Aged Care – Assessor Portal User Guide 10 – Delegate processes – ACAT
This guide helps Aged Care Assessment Teams (ACAT) delegates complete the decision process in the My Aged Care assessor portal.
Aged Care Assessor Application User Guide
This user guide gives assessors instructions on how to use the Aged Care Assessor Application.
My Aged Care – Assessor Portal User Guide 4 – Navigating and updating the client record – ACAT
This guide explains to Aged Care Assessment Teams (ACAT) how to find and update various details in My Aged Care client records, using the Assessor Portal.
My Aged Care – Assessor Portal User Guide 6 – Completing an Assessment – RAS
This guide helps Regional Assessment Services (RAS) complete an assessment in the My Aged Care assessor portal.
My Aged Care – Assessor Portal User Guide 2 – Registering support people and adding relationships – ACAT
This guide explains to Aged Care Assessment Teams (ACAT) how to register a person or organisation in the older person's support network to speak on their behalf, and how to add support relationships in My Aged Care.
My Aged Care – Assessor Portal User Guide 7 – Completing a support plan and support plan review – ACAT
This guide helps Aged Care Assessment Teams (ACAT) complete support plans and support plan reviews in the My Aged Care assessor portal.
My Aged Care – myAssessor App User Guide
This user guide gives My Aged Care assessors instructions on how to use the myAssessor app.
My Aged Care – Assessor Portal User Guide 13 – Management of Home Care Packages – ACAT
This guide explains to Aged Care Assessment Teams (ACAT) how to enter all the details for older Australians to receive Home Care Packages in the My Aged Care assessor portal.
My Aged Care process overview – Aged care assessment workforce (Integrated Assessment Tool)
This diagram shows the key steps for the aged care assessment workforce who use the Integrated Assessment Tool (IAT) to assess older people. It provides links, where available, to further guidance information.
My Aged Care – Assessor Portal User Guide 3 – Managing Referrals for Assessment and Support Plan Reviews – RAS
This guide explains to Regional Assessment Services (RAS) how to accept, reject, assign, un-assign and re-assign referrals to individual assessors, as well as how to transfer referrals between organisations.
My Aged Care – Integrated Assessment Tool (IAT) User Guide
This guide is for Regional Assessment Services (RAS) and Aged Care Assessment Teams (ACATs). It outlines the information you must consider and record when conducting home support assessments and comprehensive assessments using the Integrated Assessment Tool (IAT).
My Aged Care Assessment Manual
This manual is for Regional Assessment Services (RAS) and Aged Care Assessment Teams (ACAT). It guides assessors on using good practices in the assessment of older people’s support needs and their eligibility for Australian Government–subsidised aged care services.
My Aged Care – Assessor Portal User Guide 1 – Registering clients and facilitating a referral for assessment – RAS
This guide explains to Regional Assessment Services (RAS) how to register clients and have those clients referred for assessment in My Aged Care.
My Aged Care – Assessor Portal User Guide 7 – Completing a support plan and support plan review – RAS
This guide helps Regional Assessment Services (RAS) complete support plans and support plan reviews in the My Aged Care assessor portal.
My Aged Care – Assessor Portal User Guide 3 – Managing Referrals for Assessment and Support Plan Reviews – ACAT
This guide explains to Aged Care Assessment Teams (ACAT) how to accept, reject, assign, un-assign and re-assign referrals to individual assessors, as well as how to transfer referrals between organisations.
My Aged Care User Guide – Sideloading of apps for Aged Care Assessor, myAssessor and AN-ACC
This document explains how to manually download the myAssessor and Australian National Aged Care Classification (AN-ACC) apps on a Windows device using an installation file (known as sideloading), outside of the app store process.
My Aged Care – Assessor Portal User Guide 4 – Navigating and updating the client record – RAS
This guide explains to Regional Assessment Services (RAS) assessors how to find and update various details in My Aged Care client records, using the Assessor Portal.
My Aged Care Consent
This fact sheet is for Regional Assessment Services (RAS) and Aged Care Assessment Team (ACAT) assessors. It provides guidance on the importance of gaining informed consent before the collection, use or disclosure of personal information when assessing for aged care services.
My Aged Care – Assessor Portal User Guide 1 – Registering and self-referring clients – ACAT
This guide explains to Aged Care Assessment Teams (ACAT) how to register and self-refer clients for assessments in My Aged Care.
My Aged Care – Assessor Portal User Guide 6 – Completing an assessment – ACAT
This guide helps Aged Care Assessment Teams (ACAT) access and complete an assessment in the My Aged Care assessor portal.
My Aged Care Assessor Portal – Organisation Administrator User Guide
This guide gives people who use the My Aged Care assessor portal an overview of the portal and instructions on how to use it.
My Aged Care – Assessor Portal User Guide 2 – Registering support people and adding relationships – RAS
This guide explains to Regional Assessment Services (RAS) assessors how to register a person or organisation in the older person's support network to speak on their behalf, and how to add support relationships in My Aged Care.
AN-ACC Assessor Application User Guide
The AN-ACC application (AN-ACC app) enables assessors to conduct Australian National Aged Care Classification (AN-ACC) assessments.
My Aged Care – Service and Support Portal user guide – Part 1: Administrator functions
This user guide explains to administrators how to use the My Aged Care Service and Support Portal.
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