Resources
Summary of My Aged Care and Government Provider Management System (GPMS) changes – November 2025
This update provides a summary of changes to the My Aged Care Service and Support Portal and GPMS from 3 November 2025.
Government Provider Management System – Terms of use
This document outlines the terms of use for the Government Provider Management System (GPMS). The GPMS allows aged care service providers to see their Star Ratings, access and report information to the Department of Health, Disability and Ageing.
Government Provider Management System – User guide
This Government Provider Management System (GPMS) User Guide provides users with an overview of how to login to the GPMS Approved Provider Portal and outlines how Organisation Administrators can add, edit and remove users.
Government Provider Management System – Quick reference guide: How to edit a user
Organisation Administrators can edit user accounts in the Government Provider Management System Approved Provider Portal. Follow this procedure to learn how to edit a user in the portal. Updating user accounts is currently limited to editing user roles and removing user accounts from the system.
Government Provider Management System – Quick reference guide: How to add a user
Organisation Administrators can add new users to the Government Provider Management System Approved Provider Portal. Follow this procedure to learn how to add a user to the portal.
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Government Provider Management System – Adding users in the GPMS Approved Provider Portal
This video shows you how to add users to the Government Provider Management System Approved Provider Portal.
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Government Provider Management System – Editing access roles in the GPMS Approved Provider Portal
This video shows you how to edit users in the Government Provider Management System Approved Provider Portal.
Government Provider Management System (GPMS) fact sheet
GPMS will improve the way aged care provider information is managed, making it easier for older Australians to access quality, safety and choice for aged care services.
Logging in to the Aged Care Systems
This guide gives assessors instructions on how to log into a number of Aged Care portals.
Government Provider Management System – User guide: Quality Indicators application
This user guide is for Australian Government–funded providers of residential aged care. The user guide provides instructions to submit data and access reports using the Quality Indicators application in the Government Provider Management System.
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Government Provider Management System (GPMS) – Logging into the GPMS portal
This video tutorial shows how to log into Government Provider Management System (GPMS) for the first time, access provider portals, choose VANguard or myID, accept Terms of Use, and verify identity. Ideal for new users and organisation administrators under the Aged Care Acts 1997 & 2024.
New Aged Care Act: A guide to digital changes for providers
The guide to digital changes for providers outlines the key digital changes that providers will experience in the lead up to the implementation of the new Act on 1 November 2025. It provides information to assist providers to anticipate and prepare for changes.
New Aged Care Act – A digital readiness checklist for providers
This checklist covers digital readiness activities for providers in the lead up to the implementation of the new Act on 1 November 2025. The activities covered will help providers to achieve mission critical changes relating to digital readiness.
Government Provider Management System (GPMS) – Quick reference guide – Logging into GPMS
Provides step-by-step instructions for accessing the GPMS portals using VANguard or myID authentication, including first-time login setup, portal selection, and troubleshooting tips.
Government Provider Management System (GPMS) – Frequently Asked Questions – New Act 2025 System changes
This FAQ guide outlines key changes to the GPMS portals following the implementation of the Aged Care Act 2024, including portal access, user roles, reporting requirements, terminology updates, and how registered providers can manage their organisation and contacts.
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Government Provider Management System (GPMS) – About GPMS
Learn how Government Provider Management System (GPMS) is transforming aged care in Australia. This video covers its purpose, benefits for providers and older Australians, and features like Quality Indicators and Star Ratings.
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Government Provider Management System (GPMS) – Adding users in GPMS Registered Provider Portal
This video tutorial shows how to add users in Government Provider Management System (GPMS) using the Registered Provider Portal. This step-by-step video guides organisation administrators to assign roles, manage records, and onboard staff at organisation and provider levels.
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Government Provider Management System (GPMS) – Editing access roles in GPMS Registered Provider Portal
This video tutorial guides organisation administrators on editing user roles in Government Provider Management System (GPMS) via the Registered Provider Portal. Learn to find users, update roles, manage access to homes/branches, and ensure secure, accurate permissions across your organisation.
Government Provider Management System (GPMS) – User Guide – Manage Your Organisation tile
This user guide provides step-by-step instructions for Registered Providers to manage organisational details in the Registered Provider portal, including provider info, residential care homes, branches, contacts, and associated providers, using the Manage Your Organisation tile.
Government Provider Management System (GPMS) - Glossary
Defines key terms used across the Government Provider Management System (GPMS) portals and guidance materials, supporting clarity for aged care providers under the Aged Care Act 2024.
Government Provider Management System (GPMS) - Quick Reference Guide - How to edit a contact - Registered Provider Portal
Provides instructions for Organisation Administrators to edit or remove user roles in the GPMS Registered Provider Portal, including role updates at both organisation and provider levels.
Government Provider Management System (GPMS) - Quick reference guide - How to add a user - Registered Provider Portal
Step-by-step instructions for Organisation Administrators to add users in the GPMS Registered Provider Portal, including assigning roles at both organisation and provider levels.
Government Provider Management System (GPMS) - Registered Provider portal overview
Outlines key features, user roles, reporting functions, and upcoming enhancements in the GPMS Registered Provider Portal, with guidance on support channels and managing organisational details.
Government Provider Management System (GPMS) - User Guide - Registered Provider Portal
Comprehensive guide for Organisation Administrators on logging in, managing users, assigning roles, and navigating key functions within the GPMS Registered Provider Portal.
CDM Business Glossary
The business glossary provides a shared understanding of key business terms and concepts in the Conceptual Data Model (CDM) to support the changes as part of the new Aged Care Act.
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