Resources
GPMS Conceptual Data Model
The GPMS Conceptual Data Model describes the key entities and their relationships underpinning the changes under the new Aged Care Act.
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GPMS - How to view organisation details in the Registered Provider portal
Learn how to navigate the Registered Provider Portal to view and manage your organisation’s details, including provider information, residential care homes, branches, contacts, and associated providers, using the available tiles and filters.
Government Provider Management System (GPMS) – User Guide – 24-7 Registered Nurse Reporting
This user guide explains how registered providers can access, complete, and submit 24/7 Registered Nurse reports via GPMS from November 2025, including reporting requirements, eligibility for supplements, and support resources for residential aged care providers.
Business to Government (B2G) – Frequently asked questions
This guide aims to support aged care providers by answering frequently asked questions about B2G.
Summary of Aged Care Gateway and Government Provider Management System (GPMS) changes – February 2025
This update provides a summary of changes to the Aged Care Gateway and GPMS from 24 February 2025.
Government Provider Management System – User guide: Provider finance and operations publication preview
This Government Provider Management System (GPMS) user guide supports providers to access and preview their finance and operations publication preview in GPMS. It helps users understand how their provider finances and operations data will be published on the My Aged Care website.
Government Provider Management System – User guide: Reporting assessments
This Government Provider Management System (GPMS) user guide explains to residential aged care providers how to access the reporting assessment application, upload information and documents for care minutes and 24/7 registered nurse reporting assessments, and view on-site bookings.
Government Provider Management System – User guide: Care minutes targets
This Government Provider Management System (GPMS) user guide provides residential aged care providers with an overview of how to access the care minutes application, view current and upcoming care minutes targets, and view historical care minutes targets.
Government Provider Management System – User guide: Provider operations reporting
This user guide aims to support residential aged care and home care providers in completing and submitting their provider operations reporting requirements via the GPMS portal.
Business to Government (B2G) Developer Portal User Guide
This Business to Government (B2G) User Guide aims to support software vendors and their developers to interact with us and to assist aged care providers with procuring software to leverage the B2G capability.
Summary of Government Provider Management System (GPMS) changes – October 2024
This update provides a summary of changes to the Government Provider Management System (GPMS) from 21 October 2024.
Government Provider Management System – User guide: Star Ratings
This user guide provides Star Ratings reviewers, at both and organisation and service level, with guidance when accessing and viewing Star Ratings.
Government Provider Management System (GPMS) – reporting a duplicate contact
GPMS has streamlined the way approved providers update their information. Maintaining your details within the Manage Your Organisation tile enables up to date information to be shared between the aged care and healthcare systems to improve the efficiency and quality of care to older Australians.
Finances and operations: Publication Preview on GPMS and publication on My Aged Care – Frequently asked questions
This document helps residential aged care and home care providers access and preview their finances and operations information in the Government Provider Management System (GPMS) and understand how finances and operations information will be published on the My Aged Care website
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How to review and submit a Governing Body Determination form in the Manage Your Organisation tile
A short video showing approved providers how to review and submit a determination form in the Manage Your Organisation tile in the Government Provider Management System (GPMS) as a Provider Governing Person user.
Government Provider Management System – Quick reference guide: Provider operations reporting
This quick reference guide provides support to residential aged care and home care providers in completing and submitting their provider operations reporting requirements via GPMS.
Summary of Aged Care Gateway and Government Provider Management System (GPMS) changes – July 2024
This update provides a summary of changes to the Aged Care Gateway and Government Provider Management System (GPMS) from 19 February 2024.
Publishing provider finance and operations information on the My Aged Care website – Quick Reference Guide
Find information in this guide on how to access the additional finances and operations information on residential care and home care providers, that will be published on the My Aged Care website.
Summary of Aged Care Gateway and Government Provider Management System (GPMS) changes – February 2024
This update provides a summary of changes to the Aged Care Gateway and Government Provider Management System (GPMS) from 19 February 2024.
Government Provider Management System – Quick reference guide: Provider finance and operations publication preview
Extra information about the finances and operations of residential care and home care providers will be published on My Aged Care. Find information in this guide on how to preview your information before it is published.
Summary of Government Provider Management System (GPMS) changes – November 2023
This update provides a summary of changes to the Government Provider Management System (GPMS) from 20 November 2023.
Summary of My Aged Care system changes – October 2023
This update provides a summary of changes to the My Aged Care System from 9 October 2023.
Summary of changes for the My Aged Care System and Government Providers Management System (GPMS) – July 2023
This update provides a summary of changes to the My Aged Care System and the Government Provider Management System (GPMS) from 3 July 2023.
Government Provider Management System – Quick reference guide – Troubleshooting tips
If you're having difficulties logging in to the Government Provider Management System (GPMS), use this quick guide to work through some commonly noted issues.
Government Provider Management System
Aged care providers can log in to the Government Provider Management System (GPMS) to access management and reporting applications.
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