General GPMS resources

A list of general resources – including user guides, quick reference guides, fact sheets, videos, frequently asked questions and other publications – for the Government Provider Management System (GPMS).

  • 5:39

    Government Provider Management System (GPMS) – Logging into the GPMS portal

    This video tutorial shows how to log into Government Provider Management System (GPMS) for the first time, access provider portals, choose VANguard or myID, accept Terms of Use, and verify identity. Ideal for new users and organisation administrators under the Aged Care Acts 1997 & 2024.
  • 6:50

    Government Provider Management System (GPMS) – About GPMS

    Learn how Government Provider Management System (GPMS) is transforming aged care in Australia. This video covers its purpose, benefits for providers and older Australians, and features like Quality Indicators and Star Ratings.


  • GPMS Conceptual Data Model

    The GPMS Conceptual Data Model describes the key entities and their relationships underpinning the changes under the new Aged Care Act.
  • CDM Business Glossary

    The business glossary provides a shared understanding of key business terms and concepts in the Conceptual Data Model (CDM) to support the changes as part of the new Aged Care Act.
  • Government Provider Management System (GPMS) – reporting a duplicate contact

    GPMS has streamlined the way approved providers update their information. Maintaining your details within the Manage Your Organisation tile enables up to date information to be shared between the aged care and healthcare systems to improve the efficiency and quality of care to older Australians.
  • Government Provider Management System – Terms of use

    This document outlines the terms of use for the Government Provider Management System (GPMS). The GPMS allows aged care service providers to see their Star Ratings, access and report information to the Department of Health, Disability and Ageing.
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