Functions
On 3 November 2025, the Manage Your Organisation functionality on GPMS changed.
Under the new Aged Care Act, in the Manage Your Organisation tile in the Registered Provider Portal in GPMS, Registered Providers will be able to view and update:
- provider details
- residential care home details
- branches details
- responsible persons and contact details
- associated provider arrangements.
Registered providers will need to apply for variations and notify a change in circumstance through the Aged Care Quality and Safety Commission. Forms are available on the Commission’s website.
User roles
There are multiple roles in the Manage Your Organisation tile under the new Act. Users can be assigned multiple roles. Your Organisation Administrator will need to assign these.
- Provider staff (Registered Provider) – Users with this role can:
- view all details about their organisation and reported contacts
- manage all contacts for their organisation.
- Provider staff (Home/Branch) – Users with this role can:
- view limited details about their organisation
- access information about homes and branches they have been granted access to
- manage contacts for homes and branches they have been granted access to.
Resources
There are Manage Your Organisation guides, videos and fact sheets available on our general GPMS resources page.
Government Provider Management System resources
Stay up to date
To receive the latest information and learn about engagement opportunities:
- watch our Digital Transformation Tech Talks
- join our Digital Transformation Sector Partners group
- subscribe to the aged care sector newsletter and alerts.
Contact
My Aged Care service provider and assessor helpline
Call from 8 am to 8 pm Monday to Friday or 10 am to 2 pm Saturday (option 5 until 31 October 2025, option 4 from 1 November).
