Log in to GPMS
Log in to GPMS to access reporting applications.
Learn about GPMS
Find out about GPMS – what it is, how it works and how to use it.
Discover functions and applications
Discover the applications and functions available for reporting on GPMS.
GPMS resource collection
Find resources to help you access GPMS and troubleshoot.
My Aged Care service provider and assessor helpline
1800 836 799
This helpline provides technical support to government-funded aged care service providers, assessors and hospital staff using our reporting systems and portals. Call the My Aged Care service provider and assessor helpline on 1800 836 799 from 8 am to 8 pm Monday to Friday or 10 am to 2 pm Saturday.
Latest resources
Latest resources
7:04
Government Provider Management System (GPMS) – Adding users in GPMS Registered Provider Portal
This video tutorial shows how to add users in Government Provider Management System (GPMS) using the Registered Provider Portal. This step-by-step video guides organisation administrators to assign roles, manage records, and onboard staff at organisation and provider levels.
5:42
Government Provider Management System (GPMS) – Logging into the GPMS portal
This video tutorial shows how to log into Government Provider Management System (GPMS) for the first time, access provider portals, choose VANguard or myID, accept Terms of Use, and verify identity. Ideal for new users and organisation administrators under the Aged Care Acts 1997 & 2024.
6:50
Government Provider Management System (GPMS) – About GPMS
Learn how Government Provider Management System (GPMS) is transforming aged care in Australia. This video covers its purpose, benefits for providers and older Australians, and features like Quality Indicators and Star Ratings.
2:53
Government Provider Management System (GPMS) – Editing access roles in GPMS Registered Provider Portal
This video tutorial guides organisation administrators on editing user roles in Government Provider Management System (GPMS) via the Registered Provider Portal. Learn to find users, update roles, manage access to homes/branches, and ensure secure, accurate permissions across your organisation.
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