Disability Support for Older Australians Program contacts

The Aged Care Quality and Safety Commission (ACQSC) protects and enhances the safety, health, wellbeing and quality of life of people receiving aged care.

Aged Care Quality and Safety Commission

Disability Support for Older Australians (DSOA) Program clients and their carers who do not already receive emergency respite under the DSOA Program may be able to access this support through the Carer Gateway.

Australian Government Carer Gateway

People with disability and their families, carers and support workers can contact the Disability Gateway for information and support services. You can also be referred to other support services if needed, including counselling and advocacy.

Australian Government Department of Social Services

Email us if you have any questions about the DSOA Program, to submit a change of needs form or for compliance matters.

Australian Government Department of Health, Disability and Ageing

Disability Support for Older Australians (DSOA) grant recipients (DSOA service coordinators) can contact their state or territory Funding Arrangement Manager (FAM) to discuss contract variations.

Australian Government Department of Social Services

Contact us if you have questions about NACAP.

Australian Government Department of Health, Disability and Ageing

Disability Support for Older Australians (DSOA) Program clients can get support and find an advocate through the Department of Social Services' National Disability Advocacy Program.

Australian Government Department of Social Services

Disability Support for Older Australians (DSOA) Program clients can contact the NDIS Quality and Safeguards Commission if they have concerns about the quality of care being provided by their service coordinator that they cannot resolve. Contact them by phone or user their online complaint form.

Australian Government NDIS Quality and Safeguards Commission

Older people and their families can contact OPAN’s Aged Care Advocacy Line for free, confidential, and independent advocacy support regarding government-funded aged care. OPAN also offers education sessions to help providers to understand and meet their obligations under the Statement of Rights.

Older Persons Advocacy Network

TIS National is an interpreting service for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.

Australian Government Department of Home Affairs

If you have questions about registering for TIS National, your client code or urgent requirements, call the TIS National Client Liaison Team during business hours.

Australian Government Department of Home Affairs