Contacts
Aged Care Quality and Safety Commission
Department of Health and Aged Care Portfolio Agency
The Aged Care Quality and Safety Commission (ACQSC) protects and enhances the safety, health, wellbeing and quality of life of people receiving aged care.
Aged Care Quality and Safety Commission
Carer Gateway respite service
Service
Disability Support for Older Australians (DSOA) Program clients and their carers who do not already receive emergency respite under the DSOA Program may be able to access this support through the Carer Gateway.
Australian Government Carer Gateway
Disability Gateway
Service
People with disability and their families, carers and support workers can contact the Disability Gateway for information and support services. You can also be referred to other support services if needed, including counselling and advocacy.
Australian Government Department of Social Services
Disability Support for Older Australians (DSOA) Program contact
Department of Health and Aged Care
Email us if you have any questions about the DSOA Program, to submit a change of needs form or for compliance matters.
Australian Government Department of Health and Aged Care
General enquiries
Change of needs applications
Compliance matters
DSOA Funding Arrangement Manager contacts
Organisation
Disability Support for Older Australians (DSOA) grant recipients (DSOA service coordinators) can contact their state or territory Funding Arrangement Manager (FAM) to discuss contract variations.
Australian Government Department of Social Services
Australian Capital Territory/New South Wales
Northern Territory
Queensland
South Australia
Tasmania
Victoria
Western Australia
National Aged Care Advocacy Program (NACAP) contact
Department of Health and Aged Care
Contact us if you have questions about NACAP or upcoming funding rounds.
Australian Government Department of Health and Aged Care
National Disability Advocacy Program
Service
Disability Support for Older Australians (DSOA) Program clients can get support and find an advocate through the Department of Social Services' National Disability Advocacy Program.
Australian Government Department of Social Services
NDIS Quality and Safeguards Commission
Organisation
Disability Support for Older Australians (DSOA) Program clients can contact the NDIS Quality and Safeguards Commission if they have concerns about the quality of care being provided by their service coordinator that they cannot resolve. Contact them by phone or user their online complaint form.
Australian Government NDIS Quality and Safeguards Commission
Older Persons Advocacy Network (OPAN) contact
Service
Contact OPAN if you need advocacy support for government-subsidised aged care, or you’re a service provider seeking education about aged care rights and responsibilities. Call the number below to connect to the free advocacy service in your state or territory.
Older Persons Advocacy Network
Translating and Interpreting Service (TIS) National
Service
TIS National is an interpreting service for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.
Australian Government Department of Home Affairs
Translating and Interpreting Service (TIS) National Client Liaison Team
Service
If you have questions about registering for TIS National, your client code or urgent requirements, call the TIS National Client Liaison Team during business hours.
Australian Government Department of Home Affairs
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