Contacts
Aged Care Quality and Safety Commission
Department of Health and Aged Care Portfolio Agency
The Aged Care Quality and Safety Commission (ACQSC) protects and enhances the safety, health, wellbeing and quality of life of people receiving aged care.
Carer Gateway respite service
Service
Disability Support for Older Australians (DSOA) Program clients and their carers who do not already receive emergency respite under the DSOA Program may be able to access this support through the Carer Gateway.
Australian Government Carer Gateway
Disability Gateway
Service
People with disability and their families, carers and support workers can contact the Disability Gateway to get free, fact-checked information about COVID-19. You can also be referred to other support services if needed, including counselling and advocacy.
Australian Government Department of Social Services
Disability Support for Older Australians (DSOA) Program contact
Department of Health and Aged Care
Email us if you have any questions about the DSOA Program.
Australian Government Department of Health
DSOA Funding Arrangement Manager contacts
Organisation
Disability Support for Older Australians (DSOA) grant recipients (DSOA service coordinators) can contact their state or territory Funding Arrangement Manager (FAM) to discuss contract variations.
Australian Capital Territory/New South Wales
Northern Territory
Queensland
South Australia
Tasmania
Victoria
Western Australia
National Aged Care Advocacy Program (NACAP) contact
Department of Health and Aged Care
Contact us if you have questions about NACAP or upcoming funding rounds.
National Disability Advocacy Program
Service
Disability Support for Older Australians (DSOA) Program clients can get support and find an advocate through the Department of Social Services' National Disability Advocacy Program.
Australian Government Department of Social Services
NDIS Quality and Safeguards Commission
Organisation
Disability Support for Older Australians (DSOA) Program clients can contact the NDIS Quality and Safeguards Commission if they have concerns about the quality of care being provided by their service coordinator that they cannot resolve. Contact them by phone or user their online complaint form.
Australian Government NDIS Quality and Safeguards Commission
Older Persons Advocacy Network (OPAN) contact
Service
Contact OPAN if you need advocacy support for government-subsidised aged care, or you’re a service provider seeking education about aged care rights and responsibilities. Call the number below to connect to the free advocacy service in your state or territory.
Sign language interpreting and captioning service for Deaf, Deafblind or hard of hearing older Australians
Service
Contact Deaf Connect if you are over 65 and want to book a free interpreter or captioning service.
Deaf Connect
SMS text
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