Navigating the reforms

From February to April 2025, the department has been engaging with Aboriginal and Torres Strait Islander stakeholders to understand preferences for a future funding model. 10 workshops have been hosted as part of this initiative in partnership with Community Controlled Aged Care Providers and Stolen Generations Organisations 

This document provides guidance for Commonwealth Home Support Programme (CHSP) providers about the new regulatory model. 

Understand the key entities and their relationships underpinning changes under the Act, as well as business terms and concepts to support the changes.

This webinar will give older people, families and carers an update on the Support at Home program, including information for existing care recipients transitioning into Support at Home from 1 July 2025. The Department will be joined by a representative from OPAN.

Webinar date: Thursday 3 Apr 2025 2:30 pm to 3:30pm AEDT

This webinar is for aged care providers, older people, families and carers. It will cover key reforms under the Aged Care Act 2024, focusing on the new Higher Everyday Living Fee and changes to residential aged care accommodation funding.

Webinar date: Thursday 10 Apr 2025 2:00 pm to 3:00pm AEST

From 1 April, residential aged care providers need to start collecting data for the new ‘recommended allied health services received’ quality indicator.

Quality indicator reporting for Quarter 3 (January to March 2025) is due on 21 April.

Changes this quarter:

• The ‘physical restraint’ indicator is now called ‘restrictive practices’.
• Question 6 in the Consumer Experience survey and question 2 in the Quality of Life survey now have a ‘not applicable’ response option.

This video is about the Statement of Rights, Code of Conduct and the new regulatory model. It is the second video in a series that introduce key features of the regulatory model under the New Age Care Act. The video series will help aged care providers prepare for the changes coming to aged care from 1st July 2025.

Hosted by Commissioner, Liz Hefren-Webb, this webinar will explain how the Commission will be supervising providers under the new Aged Care Act.  We will talk about how we will monitor compliance risk and when we might use new powers, including use of conditions on registration. We will also discuss the types of situations in which the Commission may consider taking court-based enforcement action under the new Act. 

The Beta version of the Quality Indicator API version 2.0 will be available from 22 May to help software developers plan for coming changes. We encourage software developers to build to this API to be compliant. 

The Quality Indicator API will move into production on Monday 30 September 2025.

This video is about provider registration and the new regulatory model. It is the first video in a series that introduce key features of the regulatory model under the New Age Care Act. The video series will help aged care providers prepare for the changes coming to aged care from 1st July 2025.

A guide for aged care providers on how to implement the new Aged Care Act and Support at Home program before and after 1 July 2025. This resource consolidates information that has been (or soon will be) released to support transition and readiness.

Beta versions of the Registered Nurse 3.0, Authentication 2.0 and Provider Management 2.0 APIs move into production on 30 June 2025 to ensure compliance with the new Aged Care Act. 

The Beta version of the Quality Indicator API version 2.0 moves into production on 30 September 2025 to ensure compliance with the Aged Care Act 2024.