Resources for aged care assessors

This manual is for Regional Assessment Services (RAS) and Aged Care Assessment Teams (ACAT). It guides assessors on using good practices in the assessment of older people’s support needs and their eligibility for Australian Government–subsidised aged care services.

This fact sheet provides information on the care finder program, the target population for care finders and how an assessor can find and connect a person with this service.

This document lists and defines key terms used in My Aged Care to help assessors, service providers, and hospital staff.

This user guide explains how My Aged Care portal users who only need to have access to a single portal – assessor, service and support or hospital portal – can access it.

This guide helps Regional Assessment Services (RAS) refer older Australians for service recommendations made in the client’s support plan, based on the client’s preferred service provider in the My Aged Care assessor portal.

This guide gives people who use the My Aged Care assessor portal an overview of the portal and instructions on how to use it.

This guide helps Aged Care Assessment Teams (ACAT) refer older Australians to aged care services in the My Aged Care assessor portal, including the Commonwealth Home Support Programme and Multi-Purpose Services.

This guide explains how Aged Care Assessment Teams (ACAT) assessors and delegates should enter and manage Short-Term Restorative Care (STRC) details in the My Aged Care assessor portal.

Aged care assessment organisations can distribute the Australian National Aged Care Classification (AN-ACC) installation files so their staff can manually install (sideload) the AN-ACC app on a Windows 8+ device.

Aged care assessment organisations can distribute the myAssessor installation files so their staff can manually install (sideload) the myAssessor app on a Windows 8+ device.