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Support at Home program update for older people, families and carers – August webinar slides
Resources › Publications3 November 2025 - Slides from the webinar: Support at Home program update for older people, families and carers
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Actions to Support LGBTI Elders: a Guide for Aged Care Providers
Resources › Publications11 June 2025 - This action plan sets out what aged care providers can do to deliver more inclusive services to lesbian, gay, bisexual, trans and gender diverse, and intersex (LGBTI) elders.
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Support for residents, families and people considering aged care
Our work › Improving food and nutrition in aged care1 August 2025 - The food and dining experience offered by your aged care provider should be safe, enjoyable, respectful and based on what you like. You can learn more about your rights, how to raise complaints and how to get help with food in aged care.
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Care minutes in residential aged care
Our work › Care minutes and 24/7 registered nurses in residential aged care3 November 2025 - As an registered provider of residential aged care, you must deliver a certain number of minutes of direct care per day to each resident, including by a registered nurse (RN). Read about care minutes, support for providers and calculating and reporting on care minutes.
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Registered supporter resources
Resources › Collections24 October 2025 - Our registered supporter resource collection includes more information on the role of the new registered supporter, the regulatory environment, and the responsibilities of key stakeholders. It contains policies, videos and other resources to support awareness of the registered supporter role.
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Electronic prescribing
Our work25 August 2025 - Electronic prescribing is now widely available in the community setting. It provides an option for healthcare providers and consumers to use an electronic prescription as an alternative to paper prescriptions. Paper prescriptions are still available.
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Services available under the Hearing Services Program voucher scheme
Our work › Hearing Services Program › Accessing the Hearing Services Program10 October 2024 - The Hearing Services Program funds services to provide comprehensive hearing assessments and rehabilitation, annual reviews, advice, monitoring, support and access to hearing devices. If fitted with a hearing device, you can access subsidised maintenance.
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Palliative care education and training
Topics › Palliative care6 November 2025 - We fund a range of organisations to give free palliative care education and training programs for health and aged care workers. Find a program or course that suits your learning needs.
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Screening requirements for the aged care workforce
Topics › Aged care workforce31 October 2025 - If you want to work in a paid or volunteer aged care role, you must undergo a screening process to get a clearance. The clearance protects the safety and wellbeing of people accessing aged care.
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Care management for Support at Home
Our work › Support at Home program › Delivering services for Support at Home31 October 2025 - As a Support at Home provider, you must deliver care management activities to all participants. Dedicated care partners work with each participant to plan and review their care and services.