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Managing Hearing Services Program client details
Our work › Hearing Services Program › Providing Hearing Services Program services5 June 2025 - Hearing Services Program providers must meet program requirements when dealing with clients and their health records, and when fitting hearing devices. This includes getting consent from clients and managing records in line with relevant laws.
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Chronic disease support for Aboriginal and Torres Strait Islander people
Topics › Aboriginal and Torres Strait Islander health21 November 2022 - Chronic disease is one of the main factors behind the gap in life expectancy between Aboriginal and Torres Strait Islander people and non-Indigenous Australians. We fund a range of programs to prevent, detect and manage chronic conditions.
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Research Strategy – Hearing Health
Resources › Publications31 October 2025 - This strategy outlines the way hearing health research activities are undertaken by the National Acoustic Laboratories using Hearing Services Program funding, providing visibility to the hearing health sector and broader community.
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The National Aboriginal and Torres Strait Islander Health Plan 2021–2031
Topics › Aboriginal and Torres Strait Islander health › How we support Aboriginal and Torres Strait Islander health11 March 2026 - The National Aboriginal and Torres Strait Islander Health Plan 2021–2031 sets the policy direction for Aboriginal and Torres Strait Islander health and wellbeing. It will guide the development of all Aboriginal and Torres Strait Islander health policies, programs and initiatives into the future.
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Partnership Reformulation Program – Food category definitions and reformulation targets
Resources › Publications8 September 2026 - This document details food category definition and the sodium, sugar and saturated fat reduction targets for each food category, as part of the Partnership Reformulation Program.
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Financial reporting – Aged Care Financial Report 2025-26 – Webinar
Resources › Webinars1 April 2026 - This webinar provides an overview of changes to the Aged Care Financial Report (ACFR) for 2025-26 due to the transition to the new Aged Care Act and Support at Home program. We encourage residential aged care and Support at Home providers to attend to understand key financial reporting changes.
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Chronic Conditions Prevention and Integrated Care Grants Program
Topics › Chronic conditions27 August 2026 - Learn more about grants to support prevention, early intervention and better, more coordinated care for people living with, or at risk of, chronic conditions.
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Stakeholder engagement framework
Resources › Publications12 August 2025 - We want to work effectively with our stakeholders — to listen, learn and continue to improve our performance. To do this we use 5 principles to help our engagement. We are purposeful, inclusive, timely, transparent and respectful.
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Understanding aged care services fact sheet
Resources › Publications25 June 2026 - This fact sheet has information about different types of aged care services for Aboriginal and Torres Strait Islander people.
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Hearing Services Program provider notice – Qualified practitioners
News and media11 June 2025 - Providers must ensure that only qualified practitioners (QPs) deliver/supervise services to program clients. Providers must keep QP information in the Hearing Services Online portal (portal) up-to-date.