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Code of Conduct Frequently Asked Questions for service users
Resources › Publications30 July 2025 - Frequently Asked Questions (FAQs) for service users relating to the Code of Conduct for the Disability Services and Inclusion Act 2023.
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More than 3,700 practices registered in the Bulk Billing Practice Incentive Program
News and media10 April 2026 - There are now more than 3,700 practices participating in the Bulk Billing Practice Incentive Program (BBPIP) across Australia. This is on top of the bulk billing rate for all Australians increasing to 81.4% nationwide in just 3 months.
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Electronic health records
Topics › Health technologies and digital health › About health technologies and digital health12 April 2022 - Electronic health records store your health information in a secure digital system. Australia’s national system is called My Health Record. You and your healthcare providers can access your electronic health records to help plan your ongoing care.
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Hearing Services Program – Compliance update August 2023
Resources › Publications24 April 2026 - This compliance update includes information on the support available, lessons learned from during 2022–23. The focus for compliance in 2023–24 is listed below. Providers should review their processes to ensure they remain compliant.
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Medicare Benefits Schedule continuous review to improve patient care
News and media13 September 2021 - Medicare items and services will be reviewed by experts on an ongoing basis to ensure the Medicare Schedule remains contemporary and provides universal access to the best technologies and services under new arrangements introduced by the Australian Government.
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Recommendation 8.10 – Transition from custodial supervision in the Northern Territory
Disability Royal Commission Progress Report 2025 › Volume 8 – Criminal justice and people with disability27 November 2025 - Read progress on recommendation 8.10 of the Disability Royal Commission.
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Provider Application for Care Management Supplement – Form
Resources › Publications3 March 2026 - This form is for Support at Home providers to notify the Department of Health, Disability and Ageing (the department) of applicability of the care management supplement as per section 205-10 of the Aged Care Rules 2025.
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Chemical, biological, radiological or nuclear health response
Topics › Emergency health management › What we're doing about emergency health management1 November 2022 - Our national response plan outlines how we will respond to chemical, biological, radiological or nuclear (CBRN) incidents. Find out more about this framework and how we apply it in emergency situations.
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Claiming subsidies
Guide to Aged Care Law › Chapter 4 – Funding aged care services27 October 2025 - Providers need to make claims to the department to receive or reconcile subsidy payments. The process for claiming subsidies is different depending on the service group.
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Innovative Models of Care (IMOC) Program – Clinical Care Coordination team
Resources › Publications6 April 2025 - GP Down South Limited will deliver the Clinical Care Coordination (CCC) team under the Innovative Models of Care Program to provide support for general practitioners and improve patient access to integrated health care.