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System Governor assurance
Guide to Aged Care Law › Chapter 6 – Regulatory mechanisms14 October 2025 - This section explains how the department uses assurance activities to check how aged care services are delivered and managed. Assurance activities can lead to recommendations, reports, or further regulatory action.
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Guiding principles for medication management in residential aged care facilities collection
Resources › Collections4 August 2025 - These guiding principles promote the safe, quality use of medicines and medication management in your aged care home. They are based on evidence and advice from experts, providers and users of medicines in health and aged care services.
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Provider-based subsidies in home or community settings
Guide to Aged Care Law › Chapter 4 – Funding aged care services27 October 2025 - Provider-based subsidies are meant to help to meet the fixed costs of aged care services. They also support providers to be more flexible in how they manage their services.
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24/7 Registered Nurse resources
Our work › Government Provider Management System (GPMS) › Government Provider Management System resources24 November 2025 - A list of registered nurse resources for the Government Provider Management System (GPMS).
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Privacy notice for health provider Medicare compliance
Using our websites › Website privacy policy12 August 2025 - Find out how we manage the personal information we collect about health providers when we conduct Medicare compliance audits and reviews for our subsidy schemes and incentive programs.
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Multi-Purpose Services Program (MPSP) resources for providers
Our work › The Multi-Purpose Service Program › Multi-Purpose Service Program resources31 March 2026 - Webinars, fact sheets and other resources to help providers implement changes in line with the new Act under the Multi-Purpose Service Program (MPSP) are available here.
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Care management for Support at Home
Our work › Support at Home program › Delivering services for Support at Home31 October 2025 - As a Support at Home provider, you must deliver care management activities to all participants. Dedicated care partners work with each participant to plan and review their care and services.
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Reforming in-home aged care update – 7 December 2022
Resources › Webinars6 September 2024 - This webinar is for older Australians, their families and carers, and the aged care sector. It provides an update on the feedback we received on a new program for in-home aged care discussion paper. The webinar outlines the next steps for the reforms.
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Commonwealth Home Support Programme (CHSP) 2025–27 extension webinar
Resources › Webinars6 June 2025 - This webinar was for CHSP providers. It covered the 2025–27 CHSP extension grant, changes under the new Aged Care Act and upcoming grant opportunities.
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Automating administrative processes
Guide to Aged Care Law › Chapter 8 – Miscellaneous14 October 2025 - Some administrative processes under the Act can be automated to improve efficiency. The System Governor is responsible for automating administrative processes. They oversee and can override automated decisions.