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What is palliative care?
Topics › Palliative care › About palliative care12 November 2025 - Palliative care helps people live as fully and as comfortably as possible with a life-limiting or terminal illness. Palliative care aims to ease the suffering of patients and their families. Find out how palliative care can help you and your loved ones.
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How residential aged care funding assessments work
Our work › Single Assessment System for aged care › Residential aged care funding assessments17 March 2025 - A resident’s Australian National Aged Care Classification funding model (AN-ACC) classification will decide part of the funding received by aged care providers. Read about the assessment process.
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From research to translation – Dementia, Ageing and Aged Mission – 8 August 2025 – webinar recording
Resources › Videos8 October 2025 - This is a recording of the From research to translation – Dementia, Ageing and Aged Care Mission webinar on 8 August 2025. The webinar covered the mission’s objective and priorities, the outcomes of a recent review of the mission and dementia policy in practice.
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National Carer Strategy Advisory Committee
1 October 2025 - The National Carer Strategy Advisory Committee supports the implementation of the National Carer Strategy and the National Carer Strategy Action Plan.
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Aged care volunteer stories – Cherry
Topics › Aged care › Volunteering in aged care › Volunteer stories26 July 2024 - Cherry began volunteering in aged care during the semester break at university. She shares how volunteering has positively impacted her journey as an international student studying in Australia.
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Moving residents in residential aged care
Our work › Residential aged care › Managing residential aged care services26 November 2025 - A resident can choose to move rooms. There are also times when you can ask a resident to move rooms. You need to discuss this with the resident and update their agreement, and fees if required. A resident may also choose to move to another aged care home.
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2023 Residents’ Experience Surveys
Resources › Webinars10 June 2025 - All residential aged care providers are encouraged to participate in the 2023 Residents’ Experience Surveys which will contribute 33% to their overall Star Rating score. This webinar will provide information about what has changed in the program since 2022 and how the surveys will be conducted.
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Aged care food and nutrition stories – Andrew
Our work › Improving food and nutrition in aged care › Aged care food and nutrition stories20 August 2025 - Andrew is corporate services manager at Heathcote Health’s aged care home. He shares how they are making changes to improve residents’ experiences and meet the new food and nutrition Aged Care Quality Standard.
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Aged care food and nutrition stories – Jenny
Our work › Improving food and nutrition in aged care › Aged care food and nutrition stories20 August 2025 - Catering Manager Jenny talks about the changes they have made to better meet residents’ food preferences and nutritional requirements at Heathcote Health.
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Aged care food and nutrition stories – Michele
Our work › Improving food and nutrition in aged care › Aged care food and nutrition stories20 August 2025 - Michele is residential manager at BaptistCare Orana aged care home. She describes how training their chefs, cooks and lifestyle staff has transformed residents’ food and dining experiences.