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About the strengthened Aged Care Quality StandardsOur work › Strengthening the Aged Care Quality Standards24 June 2025 - The strengthened Aged Care Quality Standards are designed to improve outcomes for older people and set clear expectations for providers in delivering quality aged care. 
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National Carer Strategy Advisory CommitteeCommittees and groups1 October 2025 - The National Carer Strategy Advisory Committee supports the implementation of the National Carer Strategy and the National Carer Strategy Action Plan. 
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Hearing devices available under the Hearing Services ProgramOur work › Hearing Services Program › Accessing the Hearing Services Program29 October 2024 - Not everyone benefits from a hearing device. But if you need one, your provider will help you find one that meets your needs and goals. The Hearing Services Program fully subsidises some hearing devices so there is no cost to you, and partially subsidises others, with you paying the gap. 
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Eligibility for the Hearing Services ProgramOur work › Hearing Services Program › Accessing the Hearing Services Program18 October 2024 - The Hearing Services Program has 2 components with different eligibility requirements. Find out who can access the program and where to get support if you’re not eligible. 
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2023 Residents’ Experience SurveysResources › Webinars10 June 2025 - All residential aged care providers are encouraged to participate in the 2023 Residents’ Experience Surveys which will contribute 33% to their overall Star Rating score. This webinar will provide information about what has changed in the program since 2022 and how the surveys will be conducted. 
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Aged care food and nutrition stories – AndrewOur work › Improving food and nutrition in aged care › Aged care food and nutrition stories20 August 2025 - Andrew is corporate services manager at Heathcote Health’s aged care home. He shares how they are making changes to improve residents’ experiences and meet the new food and nutrition Aged Care Quality Standard. 
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The strengthened Quality StandardsOur work › Strengthening the Aged Care Quality Standards19 August 2025 - The strengthened Quality Standards are more measurable, detailed and reflect the expected quality of aged care. They use clear language, remove duplication, align with wording used in the new Aged Care Act and reflect the new Statement of Rights. 
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Aged care food and nutrition stories – JennyOur work › Improving food and nutrition in aged care › Aged care food and nutrition stories20 August 2025 - Catering Manager Jenny talks about the changes they have made to better meet residents’ food preferences and nutritional requirements at Heathcote Health. 
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Aged care food and nutrition stories – MicheleOur work › Improving food and nutrition in aged care › Aged care food and nutrition stories20 August 2025 - Michele is residential manager at BaptistCare Orana aged care home. She describes how training their chefs, cooks and lifestyle staff has transformed residents’ food and dining experiences. 
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How residential aged care funding assessments workOur work › Single Assessment System for aged care › Residential aged care funding assessments17 March 2025 - A resident’s Australian National Aged Care Classification funding model (AN-ACC) classification will decide part of the funding received by aged care providers. Read about the assessment process.