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4 June 2025 - You must include all the services you provide to a care recipient in their care plan. A care plan outlines a care recipient’s assessed care needs and how you will meet those needs to help them stay at home. Find out how to prepare a care plan and what to include.

9 April 2025 - Learn all about aged care – what it is, how to access it, the costs of aged care, types of services available, aged care laws and what we’re doing to improve quality of care.

4 June 2025 - As an approved provider, you are responsible for delivering high-quality aged care services for your care recipients, using a consumer-directed approach and protecting their rights and privacy.

11 June 2025 - The Schedule of Service Items and Fees outlines the requirements related to services. The remaining COVID-19 special arrangements cease permanently from 1 January 2022. Non-compliant claims for services will be required to be reimbursed to the Commonwealth.

16 April 2025 - Vaccination is a safe and effective way to protect yourself and your baby from influenza.

17 June 2025 - We recognise that most non-compliance is accidental, and we work with providers to resolve issues and promote good compliance practices. Find out more about our current activities.

11 June 2025 - What pharmacists need to do to manage Life Saving Drugs Program (LSDP) medicines correctly, prevent wastage, and keep us informed.

4 June 2025 - We offer funding to approved providers of aged care services. Learn about provider responsibilities, types of services, funding and fees, the aged care workforce and where to find training, guidance and resources.

4 June 2025 - Older people accessing aged care services from an approved MPS provider are expected to help with the cost by paying fees, if they can afford to do so. Find out what fees you may charge as a provider.

4 June 2025 - An individualised budget sets out the funds available in a care recipient’s Home Care Package and how the provider will use the funds. Find out what you need to include in the budget, how to develop it with your care recipient, and when to review.