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Refunding lump sums in residential aged care
Our work › Residential aged care › Charging for residential aged care21 November 2024 - You must refund a resident’s accommodation lump sum balance when they permanently leave your care. You may have to pay interest until you pay the refund.
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Charging for Multi-Purpose Services (MPS) Program services
Our work › Multi-Purpose Services (MPS) Program19 February 2025 - Older people accessing aged care services from an approved MPS provider are expected to help with the cost by paying fees, if they can afford to do so. Find out what fees you may charge as a provider.
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Providing aged care services
Topics › Aged care27 February 2025 - We offer funding to approved providers of aged care services. Learn about provider responsibilities, types of services, funding and fees, the aged care workforce and where to find training, guidance and resources.
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How to comply with Medicare obligations
Topics › Medicare › Medicare compliance16 March 2025 - As a health practitioner, it is your responsibility to comply with Medicare obligations. It’s important to do the relevant training and understand the requirements and laws that apply. Education and support is available to help you meet your obligations.
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Care plans for Home Care Packages
Our work › Home Care Packages Program › Care management for Home Care Packages3 December 2024 - You must include all the services you provide to a care recipient in their care plan. A care plan outlines a care recipient’s assessed care needs and how you will meet those needs to help them stay at home. Find out how to prepare a care plan and what to include.
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Information for patients
Screen me26 September 2024 - If you’re someone with a disability, you may have questions about cervical screening. See answers to some of the most common questions from people with disability about the Cervical Screening Test.
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Reporting for Home Care Packages
Our work › Home Care Packages Program › Responsibilities of Home Care Package providers3 September 2024 - As an approved provider of Home Care Packages, you must keep various records, including on care recipients, incidents, staff and volunteers. You must also regularly review your prices, and report financial information and serious incidents.
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Responsibilities of approved aged care providers
Topics › Aged care › Providing aged care services5 December 2024 - Approved aged care providers have responsibilities to deliver quality aged care services, manage fees and meet Australian Government requirements.
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Freedom of information (FOI)
About us › Corporate reporting12 December 2024 - You have the right to access documents we hold under the Freedom of Information Act 1982 (FOI Act). This page explains how to make an FOI request and how we process FOI requests. It also includes a link to our disclosure log.
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About medical doctors and specialists
Topics › Medical doctors and specialists25 October 2022 - Medical doctors and specialists become qualified to diagnose and treat illnesses, disorders and injuries after completing a medical course. They can specialise in different fields. They can access Medicare rebates, which reduces the cost of health care to patients.