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My Aged Care for service providers
Our work › My Aged Care › Using My Aged Care31 October 2025 - Approved aged care service providers must use the My Aged Care Service and Support Portal. Understand how to access the portal and learn about updates. Find resources and help to use the portal.
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Support at Home monthly statement template
Resources › Publications24 October 2025 - This document is an example of the monthly statement that providers will send to their participants under the Support at Home program. Providers’ templates may look different.
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LGBTIQA+ people’s health
Topics13 October 2025 - We are working to deliver better health outcomes for lesbian, gay, bisexual or bi+, transgender, people with innate variations of sex characteristics (commonly referred to as intersex), queer, asexual or aromantic, and other sexuality or gender diverse (LGBTIQA+) people.
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How we support the rural health workforce
Topics › Rural health workforce10 March 2025 - We develop policies and run programs to support the rural health workforce.
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Webinar: Support at Home program update
News and media14 March 2025 - We are hosting a webinar to give older people, families and carers an update on the Support at Home program.
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Aged care Support Plan Reviews and reassessments
Our work › Single Assessment System for aged care › Aged care needs assessments6 June 2025 - Support Plan Reviews help determine whether a client is still having their needs met. If deemed necessary, updated changes or a full reassessment of the support plan may result from this review.
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Government support for providers and workers
Topics › Aged care › Managing infectious respiratory diseases in aged care26 October 2025 - We provide support to Australian Government-funded residential aged care services in managing COVID-19 outbreaks. Read about the supports for the sector and how we assist with COVID-19 outbreak management planning.
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NDIS Quality and Safeguards Commission
Contacts26 August 2025 - Disability Support for Older Australians (DSOA) Program clients can contact the NDIS Quality and Safeguards Commission if they have concerns about the quality of care being provided by their service coordinator that they cannot resolve. Contact them by phone or user their online complaint form.
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Let’s join the thousands quitting vapes
19 January 2025 - Find out how vapes can affect you and get support to help you cut back or quit.
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Our Medicare compliance approach
Topics › Medicare › Medicare compliance17 June 2025 - We are accountable for payments made under Medicare programs. We support health practitioners to comply with Medicare requirements, with a focus on prevention and education. We review and audit health practitioners’ claims to make sure they are legitimate.