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Hearing Services Program client survey
This survey is open to Hearing Services Program clients who have received a personal invitation and code for the survey. -
Hearing Services Program provider notice – Revoke Portal User Access
The Hearing Services Program is noticing an increase in occurrences where a service provider has not revoked an employee’s access to the hearing service portal upon leaving, which can lead to potential problems. -
Hearing Services Program provider notice – Schedule of Service Items and Fees 2025–26
The Schedule of Service Items and Fees 2025–26 is available. There are new updates to evidence and service requirements. -
Hearing Services Program provider notice 2025-2 – Revalidated services changes
From 22 April 2025 Revalidated Service Requests must include supporting evidence, and will expire 3 months after submission. -
Toolkits to promote cervical screening
Help raise awareness about cervical screening and the Cervical Screening Test self-collection option. -
Training for upcoming changes to clinical guidelines for cervical screening
Healthcare providers, make sure you’re up to date on upcoming changes to the National Cervical Screening Program clinical guidelines. -
Hearing Services Program provider notice – Updated forms
Updated forms for the Hearing Services Program are now available. Providers must use the updated forms from 1 July 2025. -
Hearing Services Program provider notice – Self-assessment tool (SAT) 2024
You must complete the SAT as a requirement under your contract. Completed SATs are due by 30 November 2024. -
Hearing Services Program provider notice – Amendment to the Voucher Instrument
Notification of changes made by the Hearing Services Program (Voucher) Amendment (Administrative Review Tribunal and Other Matters) Instrument 2024. -
General practices: Help us promote our life-saving cancer screening programs
We have sent cancer screening packs to more than 7,000 general practices, and are seeking your help to promote our life-saving cancer screening programs. -
Update on Pathology Accreditation Standards
Important information for healthcare providers and pathology laboratories regarding changes to the ‘Requirements for Cervical Screening (First edition 2023)’ from 1 August 2024. -
Hearing Services Program provider notice – Practitioner changes following the ACAud and HAASA merger
Providers to note recent program updates to align with the merger of ACAud and HAASA. -
Webinars on cervical screening for Aboriginal and/or Torres Strait Islander patients
NACCHO are hosting two CPD accredited webinars for healthcare workers on the cervical screening self-collection option. The webinars will focus on how to support Aboriginal and/or Torres Strait Islander women and people with a cervix in their cervical screening. -
Hearing Service Program 2024 public consultation
The Hearing Service Program publicly consulted on draft proposals to simplify and improve program service items and program standards. The results and themes are summarised here. -
Equity in cervical screening webinar
Healthcare providers are invited to attend a webinar on best practice cervical screening for people with disability. -
Hearing Services Program provider notice – Schedule of Service Items and Fees 2024–25
The Schedule of Service Items and Fees 2024–25 is available. There are new updates to evidence and service requirements. -
Cervical screening self-collection
Healthcare practices and clinics offering cervical screening are encouraged to set themselves up to support patient screening choice. -
New fact sheet for Hearing Services Program providers
We've added a new fact sheet for Hearing Services Program providers that addresses questions we've received about service delivery. -
Hearing Services Program provider notice – Qualified practitioners
Providers must ensure that only qualified practitioners (QPs) deliver/supervise services to program clients. Providers must keep QP information in the Hearing Services Online portal (portal) up-to-date. -
Eliminating Cervical Cancer in Australia
Australia now has a national strategy to help us achieve our goal of eliminating cervical cancer by 2035 – the first country in the world to do so. -
Updated cervical screening education course
Healthcare providers – build knowledge and skills to offer your patients the self-collection option for cervical screening HPV testing. -
Hearing Services Program provider notice 2023-03 – Schedule of Service Items and Fees 2023–24
The Schedule of Service Items and Fees 2023–24 is available. The schedule has an updated format and new and updated information on several topics. -
Hearing Services Program provider notice 2023-02 – Client relocations
When you request to relocate a client in the portal, you must first obtain and record client consent. The previous provider must send a complete client record to the requesting provider within 7 days. -
Early cancer detection and screening for Aboriginal and Torres Strait Islander people
It’s easy to forget about cancer screening. But detecting cancer early saves lives. Learn more about cancer screening programs and how to enter the Beautiful Shawl competition. -
Hearing Services Program provider notice 2023-01 – Summons and legal requests for client information
Service providers must not respond to external legal requests for program client information or release client files to external legal entities. Instead, notify us as we facilitate and handle all legal requests for access to client records.