National Aged Care Mandatory Quality Indicator Program (QI Program)
The National Aged Care Mandatory Quality Indicator Program (QI Program) collects quality indicator data from residential aged care services quarterly. This data provides an evidence base that can be used to improve the quality of services provided to care recipients.
-
Learn about the program
Find out more about the QI Program. Learn what the quality indicators are and how the program works. -
How the program works
Understand the 5 quality indicators, and how aged care service providers collect and report on the indicators. -
How the new indicators were developed
Learn about the process we went through to develop the new quality indicators and the laws that are involved. -
Read the program manual
View our updated program manual collection.
My Aged Care
Visit the My Aged Care website to find information about how to access Australian Government–funded aged care services. You can apply for an assessment online and search for local aged care providers that meet your needs. You can also call Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.
Latest news
Quality Indicator Program: data collection for consecutive unplanned weight loss
The National Aged Care Mandatory Quality Indicator Program started on 1 July 2019 and requires all residential aged care providers to collect data on three quality indicators.
QI Program Manual
This manual for government-subsidised residential aged care providers covers: the aged care quality indicators, how to collect and submit your data; a range of tools and resources to support continuous improvement; information on how to access and use the QI Program tools in the My Aged Care portal.
