My Aged Care resources

This user guide gives My Aged Care assessors instructions on how to use the myAssessor app.

This report summarises changes made to the My Aged Care system on 20 January 2020.

This user guide explains to administrators how to use the My Aged Care provider portal.

This guide explains to My Aged Care team leaders how to accept, reject, assign, un-assign and re-assign referrals to individual assessors, as well as how to transfer referrals between organisations.

This guide explains to Aged Care Assessment Teams (ACAT) how to register a representative to speak on an older person’s behalf, and how to add relationships in My Aged Care.

This document lists and defines key terms used in My Aged Care to help assessors and service providers.

This guide explains to My Aged Care team leaders how to accept, reject, assign, un-assign and re-assign referrals to individual assessors, as well as how to transfer referrals between organisations.

This guide gives people who use the My Aged Care assessor portal an overview of the portal and instructions on how to use it.

This guide helps assessors refer older Australians for service recommendations made in the client’s support plan, based on the client’s preferred service provider in the My Aged Care assessor portal.

This guide helps assessors refer older Australians to aged care services in the My Aged Care assessor portal, including the Commonwealth Home Support Programme and Multi-Purpose Services.

This user guide explains to team leaders and staff members how to use the My Aged Care provider portal.

This document gives instructions for assessors to create an account and log in to the My Aged Care assessor portal using myGovID.

This guide explains to assessors how to register a representative to speak on an older person’s behalf, and how to add relationships in My Aged Care.

This document gives instructions for service providers to create an account and log in to the My Aged Care service provider portal using myGovID.

This guide explains how to create and maintain information about service delivery outlets using the My Aged Care provider portal.

This fact sheet explains how My Aged Care user should prepare for the phasing out of AUSkey at the end of March 2020.

This strategy outlines the training that is needed to use My Aged Care. It describes the various training roles and responsibilities for the My Aged Care Screening and Assessment Workforce, Registered Training Organisations and the Department of Health.

This user guide explains how My Aged Care users who only need to have access to a single portal — assessor or service provider — can access it.

This document gives instructions for assessors to create an account and log in My Aged Care using AUSkey.

This guide explains how aged care providers can be classified as specialist providers for Aboriginal and Torres Strait Islander peoples in the My Aged Care portal.

This guide explains how aged care providers can be classified as specialist providers for culturally and linguistically diverse people in the My Aged Care portal.