My Aged Care resources

This guide explains how Commonwealth Home Support Programme (CHSP) providers should display their service information in the My Aged Care ‘Find a Provider’ tool.

This document provides information for Home Care Packages Program service providers on the requirements for managing service information in the My Aged Care ‘Find a Provider’ tool.

This guide helps assessors complete support plans and support plan reviews in the My Aged Care assessor portal.

This update is designed for assessors and service providers and gives a summary of the system changes to be delivered on Monday 27 June 2022.

This guide explains to Regional Assessment Services (RAS) assessors how to find and update various details in My Aged Care client records, using the Assessor Portal.

This guide explains to Regional Assessment Services (RAS) assessors how to register a person or organisation in the older person's support network to speak on their behalf, and how to add support relationships in My Aged Care.

This guide explains to assessors how to register clients and have those clients referred for assessment in My Aged Care.

This guide helps assessors complete support plans and support plan reviews in the My Aged Care assessor portal.

This guide explains to Aged Care Assessment Teams (ACAT) how to find and update various details in My Aged Care client records, using the Assessor Portal.

This guide explains to Aged Care Assessment Teams (ACAT) how to register a person or organisation in the older person's support network to speak on their behalf, and how to add support relationships in My Aged Care.

This guide explains to Aged Care Assessment Teams (ACAT) how to register and self-refer clients for assessments in My Aged Care.

This guide explains how to search and view client record information in the My Aged Care service and support portal.

This guide explains how to create and maintain information about service delivery outlets using the My Aged Care service and support portal.

This guide explains to team leaders and staff members how to use the My Aged Care service and support portal.

This guide outlines how to access and use the SIRS portal through the My Aged Care service and support portal.

This user guide explains to administrators how to use the My Aged Care service and support portal.

This fact sheet explains the benefits of the client summary tab in the My Aged Care client record.

This manual will help Aged care providers submit a specialisation application and to learn how the Specialisation Verification assessment process works.

Aged care providers who deliver specific services that meet diverse needs use this form to apply for specialisation verification.

This document supports My Aged Care provider specialisation verification by giving aged care providers information about what questions they will need to answer and what evidence they will need to provide to support their specialisation verification application.

This fact sheet is for Regional Assessment Services (RAS) and Aged Care Assessment Team (ACAT) assessors. It provides guidance on the importance of gaining informed consent before the collection, use or disclosure of personal information when assessing for aged care services.

This guide gives step-by-step instructions for residential aged care providers on how to view, add, and update COVID-19 outbreak or exposure reports. It also shows you how to create Commonwealth support requests using the COVID-19 Support Portal.

This document provides answers to frequently asked questions for residential aged care providers to access and use the COVID-19 Support Portal. Residential aged care services should report to the Commonwealth on COVID-19 outbreaks or exposures through this portal.