Home Care Packages Program
The Australian Government subsidises organisations to provide home care services to eligible older people. As an approved provider of Home Care Packages, make sure you understand how funding works, the fees you can charge, and what your responsibilities are.
My Aged Care
Visit the My Aged Care website to find information about how to access Australian Government–funded aged care services. You can apply for an assessment online and search for local aged care providers that meet your needs. You can also call Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.
Improved payment arrangements
We will change how we pay subsidies to you. Instead of paying the full subsidy in advance each month, we will pay in arrears for services delivered. Find out how and when these changes will happen.
Unspent funds are the amounts received by you that have not been spent on a person’s care. Find out what you can do to better manage a person's Home Care Package budget.
Extending mental health support for aged care residents; resources from Aged Care Quality and Safety Commission; Aged Care Quality and Safety Commission visitor access campaign; reminder about entry restrictions to RACFs and more.
The next Services Australia quarterly review for Residential Care and Home Care will take place on 16 January 2021 with a date of effect of 1 January 2021.
What’s new: operation hours over the holiday period, the CARE-IT Report, Aged Care Signage to 57 languages, Home Care Packages Program Data Report and more.