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My Aged Care

Visit the My Aged Care website to find information about how to access Australian Government–funded aged care services. You can apply for an assessment online and search for local aged care providers that meet your needs. You can also call Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.

Improved payment arrangements

We will change how we pay subsidies to you. Instead of paying the full subsidy in advance each month, we will pay in arrears for services delivered. Find out how and when these changes will happen.

Unspent funds

Unspent funds are the amounts received by you that have not been spent on a person’s care. Find out what you can do to better manage a person's Home Care Package budget.

Latest news

  • Protecting older Australians: COVID-19 update 18 December 2020

    18 December 2020

    Extending mental health support for aged care residents; resources from Aged Care Quality and Safety Commission; Aged Care Quality and Safety Commission visitor access campaign; reminder about entry restrictions to RACFs and more.

  • Services Australia aged care quarterly review

    22 December 2020
    Subscriber announcement

    The next Services Australia quarterly review for Residential Care and Home Care will take place on 16 January 2021 with a date of effect of 1 January 2021.