Home Care Packages Program
The Australian Government subsidises organisations to provide home care services to eligible older people. As an approved provider of Home Care Packages, make sure you understand how funding works, the fees you can charge, and what your responsibilities are.
Improved Payment Arrangements (IPA) Implementation monthly updates
The monthly update offers providers key updates that cover a range of items such as project statistic, system requirements and important reminders.
My Aged Care
Visit the My Aged Care website to find information about how to access Australian Government–funded aged care services. You can apply for an assessment online and search for local aged care providers that meet your needs. You can also call Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.
Improved payment arrangements
We will change how we pay subsidies to you. Instead of paying the full subsidy in advance each month, we will pay in arrears for services delivered. Find out how and when these changes will happen.
Unspent funds are the amounts received by you that have not been spent on a person’s care. Find out what you can do to better manage a person's Home Care Package budget.
In this Issue: My Aged care reforms and partnerships, Extensions to the Aged Care navigator trials and new residential aged care system, Quality indicator reminder, home care provider research findings, Free interpreting services for aged care providers, medicine-related education programs and more.
Please share these resources with your care recipients to help them understand their Home Care Package.
An update of the Schedules for residential and home care fees and charges and subsidies and supplements will take effect from 20 September 2021.