Aged care

Aged care provides support to older people to help them with everyday living and other needs. Find out about what services we fund, how older Australians can access them, and what service providers need to do to deliver our aged care programs.

Information about COVID-19 vaccines

Find news and information about the development, approval process and plans for COVID-19 vaccines.

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Learn about aged care

Find out about aged care services and what we’re doing to improve them.

Delivering quality aged care services

Find out about delivering quality care and services.

Read about Australia's aged care reforms

Find out about our once in a generation reform plan.

Read about the Royal Commission into Aged Care

Learn about the 148 recommendations to improve aged care in Australia.

My Aged Care

Visit the My Aged Care website to find information about how to access Australian Government–funded aged care services. You can apply for an assessment online and search for local aged care providers that meet your needs. You can also call Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.

Aged care programs for the health sector

Home Care Packages Program

The Australian Government subsidises organisations to provide home care services to eligible older people. As an approved provider of Home Care Packages, make sure you understand how funding works, the fees you can charge, and what your responsibilities are.

Commonwealth Home Support Programme (CHSP)

The CHSP provides entry-level support for older people who need some help to stay at home. Service providers work with them to maintain their independence and keep them as well as possible. Find out what service providers need to know about this program.

Aged care assessment programs

The Australian Government funds Regional Assessment Services (RAS) and Aged Care Assessment Teams (ACAT) to provide aged care assessment services. As an assessor, view our guides and resources to help you conduct and manage assessments in My Aged Care.

Did you know?

$19.9 billion

was spent on aged care by the Australian Government in 2018–19

More than 100,000

people receive home care package services

2 out of 3

people receiving aged care access basic support at home

Source: 2018–19 Report on the Operation of the Aged Care Act 1997

Latest general public news

Subscribe to EngAged – our newsletter for older Australians

News - public

Chief Medical Officer’s statement on standard of care on COVID-19 oral antiviral treatments in residential aged care facilities

A statement from Professor Paul Kelly, Australian Government Chief Medical Officer, about the standard of care on COVID-19 oral antiviral treatments in residential aged care facilities.

Aged care sector newsletters and alerts

Subscribe to aged care sector newsletters and alerts

Aged care sector news

Aged Care Alert – Revised Aged Care Schedule of Subsidies and Supplements and an important change to the 40% supported resident rules

The Schedule of Aged Care Subsidies and Supplements applying from 1 October 2022 has been revised regarding the amount of the Fixed component (Base Care Tariff or BCT) for services where funding is calculated based on operational places (per day).

Aged Care Alert – Protecting our older Australians and aged care staff this festive season

Minister for Health and Aged Care, the Hon Mark Butler MP and Minister for Aged Care, the Hon Anika Wells MP extend their thanks to aged care providers and outline key steps to protect older Australians and aged care staff this festive season

Health sector resources

Health sector resources

Australian National Aged Care Classification (AN-ACC) update

This webinar provides the aged care sector with the latest information on the Australian National Aged Care Classification (AN-ACC) funding model, to help with preparation and transition activities in the lead up to commencement of AN-ACC on 1 October 2022.

Sample client letter – Creating a My Aged Care client record

This document is an example letter for creating a My Aged Care client record for Commonwealth Home Support Programme (CHSP). This is to be used for clients who may not currently have a record.

Data collection template – Missing CHSP clients

Template to capture all remaining Commonwealth Home Support Programme (CHSP) clients who may not currently have a record in My Aged Care.

Quarterly Financial Report Webinar: Quarter 2

From 1 January 2023, approved providers will be able to submit their Quarterly Financial Report (QFR) for the second quarter of the 2022-23 financial year. To help aged care providers prepare, the department is hosting a QFR quarter 2 webinar to provide updated information and an opportunity for Q&A

General public resources

General public resources

COVID-19 outbreaks in Australian residential aged care facilities – 25 November 2022

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.
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Aged Care Engagement Hub

Aged Care Council of Elders members introduce the Aged Care Engagement Hub and invite older Australians to have their say on the aged care reforms.
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Aged Care Council of Elders – a message from Val Fell OAM

Aged Care Council of Elders member Val Fell OAM explains why being a member of the council is important to her.
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Aged Care Council of Elders – a message from Tom Calma

Aged Care Council of Elders member Tom Calma AO shares his thoughts on why to specialised care is important.