Aged care

Aged care provides support for older people to help them with everyday living and other needs. Find out about the services we fund, how to access them, and what you need to do as a service provider to deliver our aged care programs.

Learn about aged care

Find out about aged care services and what we are doing to improve them.

Delivering quality aged care services

Find out what this means for you as a service provider.

Read about Australia's aged care reforms

Learn about how our reform plan is restoring dignity to aged care.

Read about the Royal Commission into Aged Care

Learn about the 148 recommendations to improve aged care in Australia.

My Aged Care

If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help.

Visit the My Aged Care website to find information about how to access aged care services.

You can apply for an assessment online and search for local aged care providers that meet your needs.

You can also call 1800 200 422 Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.

My Aged Care

Information for aged care providers, workers and residents about COVID-19 vaccines

Learn about the COVID-19 vaccine program for aged care. Find resources for residential, in-home and community aged care.

Read more

Aged care programs for the health sector

Home Care Packages Program

We subsidise organisations to provide home care services for eligible older people. As an approved provider of Home Care Packages, make sure you understand how funding works, the fees you can charge, and what your responsibilities are.

Commonwealth Home Support Programme (CHSP)

The CHSP provides entry-level support for older people who need some help to stay at home. Aged care service providers work with them to live independently in their homes and communities. As a service provider, find out what you need to know about this program.

Aged care assessment programs

We fund Regional Assessment Services (RAS) and Aged Care Assessment Teams (ACAT) to provide aged care assessment services. As an assessor, view our guides and resources to help you conduct and manage assessments in My Aged Care.

Did you know?

$24.8 billion

was spent on aged care by the Australian Government in 2021-22

More than 1.5 million

people receive aged care services in Australia

2 out of 3

people receiving aged care services access basic support at home

Source: 2021-22 Report on the Operation of the Aged Care Act 1997

Latest news

Subscribe to our aged care newsletters and alerts

General public news

Watch the webinar for Home Care Packages Program pricing changes now

We have now published the webinar for providers in the Home Care Packages Program on the pricing changes starting in January 2023. We have also published a list of questions that we received on the day.

Aged care sector news

Your Aged Care update – Issue 38, 2023

Your Aged Care Update #38: Aged Care reports due soon, What you need to know about end of life and palliative care, Hiring mature aged workers and more.

Your Aged Care update – Issue 37, 2023

Your Aged Care Update #37: Webinar: Quarterly Financial Reporting - what's changed, changes to governing body membership requirements and more.

Your Aged Care Update – Issue 36, 2023

Your Aged Care Update #36: Residential aged care pricing activities – access for the Independent Health and Aged Care Pricing Authority and more.

Health sector resources

Health sector resources

Provider Operations Reporting Collection Form – Screenshots

This document provides screenshots of the key pages of the Provider Operations Collection Form. It is designed to help aged care providers to share information about the collection form with others in their organisation who do not have access to it.

General public resources

General public resources

Palliative care status form

This form must be completed by approved providers seeking a determination of a care recipients eligibility for AN-ACC Class 1 status.