Aged care

Aged care provides support to older people to help them with everyday living and other needs. Find out about what services we fund, how older Australians can access them, and what service providers need to do to deliver our aged care programs.

Information about COVID-19 vaccines

Find news and information about the development, approval process and plans for COVID-19 vaccines.

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Learn about aged care

Find out about aged care services and what we’re doing to improve them.

Delivering quality aged care services

Find out about delivering quality care and services.

Read about Australia's aged care reforms

Find out about our once in a generation reform plan.

Read about the Royal Commission into Aged Care

Learn about the 148 recommendations to improve aged care in Australia.

My Aged Care

Visit the My Aged Care website to find information about how to access Australian Government–funded aged care services. You can apply for an assessment online and search for local aged care providers that meet your needs. You can also call Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.

Aged care programs for the health sector

Home Care Packages Program

The Australian Government subsidises organisations to provide home care services to eligible older people. As an approved provider of Home Care Packages, make sure you understand how funding works, the fees you can charge, and what your responsibilities are.

Commonwealth Home Support Programme (CHSP)

The CHSP provides entry-level support for older people who need some help to stay at home. Service providers work with them to maintain their independence and keep them as well as possible. Find out what service providers need to know about this program.

Aged care assessment programs

The Australian Government funds Regional Assessment Services (RAS) and Aged Care Assessment Teams (ACAT) to provide aged care assessment services. As an assessor, view our guides and resources to help you conduct and manage assessments in My Aged Care.

Did you know?

$19.9 billion

was spent on aged care by the Australian Government in 2018–19

More than 100,000

people receive home care package services

2 out of 3

people receiving aged care access basic support at home

Source: 2018–19 Report on the Operation of the Aged Care Act 1997

Latest general public news

Subscribe to EngAged – our newsletter for older Australians

News - public

Your Aged Care Update issue 32, 2022

Your Aged Care Update #32: Minister's message, SIRS resources for home care, operational hours over holiday period, and more.

Watch the webinar for Home Care Packages Program pricing changes now

We have now published the webinar for providers in the Home Care Packages Program on the pricing changes starting in January 2023. We have also published a list of questions that we received on the day.

Aged care sector newsletters and alerts

Subscribe to aged care sector newsletters and alerts

Aged care sector news

Your Aged Care update #02, 2023

Your Aged Care update #02: 2023 Reminder to have your say against the Inspector‑General of Aged Care Bill, Care minutes reporting requirements, free online training, and more

Your Aged Care update issue #3, 2023

Your Aged Care update #03: Free business advice for eligible providers, Home Care Packages Program updates, and more

Protecting Older Australians – COVID-19 newsletter – 30 January 2023

In this issue: COVID-19 vaccination support; Reminder annual reporting for influenza vaccinations in aged care; and Changes to how services request Commonwealth COVID-19 Support , including RAT kits, PCR testing, Oral antiviral treatments, workforce and PPE.

Health sector resources

Health sector resources

Disability Support for Older Australians (DSOA) Change of Needs Application Form

Form for submitting a Change of Need Application to the Disability Support for Older Australians (DSOA) Program.

Missing CHSP Client Migration – Quick Reference Guide

This Quick Reference Guide is a step-by-step guide for Organisation Administrators to upload their missing CHSP clients’ data collection template into the My Aged Care Provider Portal and manually add services for each client.

First 24 hours – managing COVID-19 in a residential aged care facility

This fact sheet describes the steps you should take in the first 24 hours following the identification of a COVID-19 positive case.

Coronavirus (COVID-19) aged care workforce measures frequently asked questions

This information sheet answers questions about aged care workforce contingency measures (temporary surge workforce support, emergency response teams, and remote locum workforce support) to ensure continuity of aged care during the COVID-19 pandemic.

General public resources

General public resources

Frequently asked questions – How to access and use the COVID-19 Support Portal

This document provides answers to frequently asked questions for residential aged care providers to access and use the COVID-19 Support Portal. Residential aged care services should report to the Commonwealth on COVID-19 outbreaks or exposures through this portal.

In-home aged care program engagement calendar

We will undertake consultation in 2023 to inform the design of the new in-home aged care program. This calendar lets you know when these activities are happening.

COVID-19 outbreaks in Australian residential aged care facilities – 27 January 2023

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

National Aged Care Advisory Council communique – December 2022

The meeting of the National Aged Care Advisory Council was held on 15 December 2022.