My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Star Ratings quarterly data extract – August 2025
Dataset
Service level Star Ratings data as at August 2025.
A new Aged Care Act for the rights of older people
Fact sheet
This plain language fact sheet provides a summary of what rights older people have when accessing aged care services.
Government Provider Management System (GPMS) – User Guide - Manage Your Organisation tile
Procedure
This user guide provides step-by-step instructions for Registered Providers to manage organisational details in the Registered Provider portal, including provider info, residential care homes, branches, contacts, and associated providers, using the Manage Your Organisation tile.
COVID-19 outbreaks in Australian residential aged care homes – 22 August 2025
Report
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Government Provider Management System (GPMS) – Frequently Asked Questions – New Act 2025 System Changes
Procedure
This FAQ guide outlines key changes to the GPMS portals following the implementation of the Aged Care Act 2024, including portal access, user roles, reporting requirements, terminology updates, and how registered providers can manage their organisation and contacts.
Service-level care minutes performance in residential aged care January to March 2025 (2024-25 Financial Year Quarter 3)
Dataset
This document provides information on service-level care minutes performance in residential aged care.
Government Provider Management System (GPMS) – User Guide – 24-7 Registered Nurse Reporting
Procedure
This user guide explains how registered providers can access, complete, and submit 24/7 Registered Nurse reports via GPMS from November 2025, including reporting requirements, eligibility for supplements, and support resources for residential aged care providers.
What happens when your provider closes? – Easy Read
Fact sheet
This fact sheet explains what happens to support people receiving aged and disability care at home when a provider is closing its business.
Case study: Authorised representative transitioning to a registered supporter
Case study
From 1 November 2025, the registered supporter role in the new Aged Care Act will replace the existing regular and authorised representative relationships in My Aged Care.
Case study: Regular representative transitioning to a registered supporter
Case study
From 1 November 2025, the registered supporter role in the new Aged Care Act will replace the existing regular and authorised representative relationships in My Aged Care.
Case study: Authorised representative opting out of transitioning to a registered supporter
Case study
From 1 November 2025, the registered supporter role in the new Aged Care Act will replace the existing regular and authorised representative relationships in My Aged Care.
Case study: Regular representative opting out of transitioning to a registered supporter
Case study
From 1 November 2025, the registered supporter role in the new Aged Care Act will replace the existing regular and authorised representative relationships in My Aged Care.
New Aged Care Act – Sector Change Plan
Fact sheet
This Sector Change Plan outlines the communication, engagement, guidance and training activities that our department, the Aged Care Quality and Safety Commission, and Services Australia will deliver to support older people and the sector to transition to the new Act.
Your aged care rights – Auslan
Story
This video, delivered in Auslan, explains how the new Aged Care Act puts you at the centre of your aged care. It will make aged care safer, fairer and more respectful.
Your aged care rights
Story
This video explains how the new Aged Care Act puts you at the centre of your aged care. It will make aged care safer, fairer and more respectful.
Australian Government response to the final report of the Inquiry into Excess Mortality
Report
The Australian Government provides the following responses to the recommendations from the Community Affairs References Committee report into Excess Mortality as well as the dissenting recommendations. Recommendations have been grouped thematically to provide a comprehensive response.
New Aged Care Act and Volunteering in Aged Care – What volunteers need to know
Brochure
This booklet outlines the upcoming changes under the new Aged Care Act 2024, (the new Act) which commences on 1 November 2025.
Quarterly Financial Snapshot of the aged care sector – Quarter 3 2024-25 – January to March 2025
Report
This snapshot provides information on the financial performance of the Australian aged care sector from 1 January to 31 March 2025. It includes analysis of residential care and home care.
Influenza Vaccination Rates in Residential Aged Care – 15 August 2025
Dataset
This table provides influenza vaccination rates of aged care residents by facility across Australia using data from the Australian Immunisation Register.
COVID-19 outbreaks in Australian residential aged care homes – 15 August 2025
Fact sheet
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
New Aged Care Act and Volunteering in Aged Care – What providers, volunteer managers, and volunteers need to know
Brochure
This booklet outlines the upcoming changes under the new Aged Care Act 2024, (the new Act) which commences on 1 November 2025.
Data extract from the Quarterly Financial Snapshot reports of the aged care sector – Inclusive of quarter 3 2024-25
Dataset
This data extract provides all headline figures from all Quarterly Financial Snapshot (QFS) reports including quarter 3 2024-25. This extract will be updated quarterly in line with each new QFS publication.
Provider toolkit to support communications with workers and older people
Template
This toolkit provides information and materials to help providers communicate with workers, older people, their families and carers about the new Aged Care Act (the new Act). It includes a supporting infographic and animation that illustrates how the different parts of the new Act fit together.
Training checklist – older people, their families and carers
Procedure
Older people, their families and carers can download this checklist of training opportunities to keep track of their learning on the new Aged Care Act.
Stakeholder toolkit to support communications with older people
Template
This toolkit provides information and materials to help peak bodies, advocacy organisations and community groups inform older people, their families and carers about the new Aged Care Act (the new Act).
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