My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Transition Care Program – New Aged Care Act 2024 implementation – Assessment and client care
These FAQs are designed to provide clarification and guidance to States, Territories and Transition Care Program (TCP) registered providers on assessment and the application of Service Types particular to the TCP, upon the commencement of the Aged Care Act 2024 (the Act) on 1 November 2025.
Star Ratings quarterly data extract – October 2025
Service level Star Ratings data as at October2025.
Places to people – Fact sheet for providers
We are making changes to residential aged care so older people will have more choice. Find out about the changes and what they mean for residential aged care providers.
Guide – how to report offline beds in residential aged care
This guide provides clear and practical instructions for residential aged care providers on how to report offline beds.
Digital Transformation Sector Partners meeting summary – 07 August 2025
This document summarises the discussion and outcomes of the Digital Transformation Sector Partners meeting held on 7 August 2025.
Support at Home program – classifications and budgets
This fact sheet provides an overview of the 8 ongoing classifications and budgets in the Support at Home program.
COVID-19 vaccination information for residents of aged care homes
Information for residents about COVID-19 vaccination, including how to get the vaccine, eligibility, consent, side effects and the type of vaccine used.
Digital Transformation Sector Partners slide presentation – 7 August 2025
This document contains the slide presentation from the Digital Transformation Sector Partners meeting held on 7 August 2025.
Electronic National Residential Medication Charts (eNRMC) – Prescriber fact sheet
This document provides information for prescribers about the rollout of electronic prescribing conformant eNRMC systems in residential aged care, including the various types of eNRMC systems they may encounter during the transition phase.
Electronic National Residential Medication Charts (eNRMC) – Conformance status tracker
The Department of Health, Disability and Ageing and the Australian Digital Health Agency (Agency) are working with eNRMC software vendors to ensure conformant eNRMC systems with electronic prescribing capability are available during October 2025.
Guide for Short-Term Restorative Care providers transitioning to the Restorative Care Pathway
This guide will assist Short-Term Restorative Care providers to transition to the Support at Home program. It includes information about the new Restorative Care Pathway, transition scenarios for STRC clients, transition activities for STRC providers and STRC transition FAQs.
Support at Home monthly statement template
This document is an example of the monthly statement that providers will send to their participants under the Support at Home program. Providers’ templates may look different.
24/7 RN coverage tool
This Excel document aims to help providers identify gaps in their 24/7 RN coverage. It contains instructions on how to calculate gaps in coverage for the reported month.
COVID-19 outbreaks in Australian residential aged care homes – 24 October 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Monthly statement guide for older people
This is a guidance document intended to help participants better understand their monthly statement under the Support at Home program. Providers’ monthly statements may look different.
Electronic National Residential Medication Charts (eNRMC) – Pharmacist fact sheet
The Department of Health, Disability and Ageing and the Australian Digital Health Agency are working with eNRMC software vendors to ensure electronic prescribing enabled eNRMC systems are available by 1 October 2025.
A new chapter for aged care from 1 November 2025 – Webinar presentation
This presentation supports the aged care providers to manage the transition to the new Aged Care Act, Support at Home program, new regulatory model and strengthened Aged Care Quality Standards.
Support at Home program – Booklet for older people, families and carers
This booklet is aimed at older people and their families and carers. It contains information about the Support at Home program.
Support at Home – service cancellations and no-shows
This fact sheet explains what happens and your rights and responsibilities if you need to make a late cancellation to a scheduled service or you miss an appointment.
Support at Home program – self-management
This fact sheet provides information on how Support at Home participants can use self-management for greater control over the services they receive.
Conflicts of interest fact sheet
Frequently asked questions about conflicts of interest for older people and people supporting them in the registered supporter context.
Cancellation of Registration policy
This policy outlines the processes for cancelling a supporter’s registration under the Aged Care Act 2024.
Registered Supporters Frequently Asked Questions
This document provides answers to frequently asked question about the registered supporter role under the Act.
Choice and Control policy
This policy outlines key elements involved in the registration and regulation of registered supporters that aim to promote the choice and control of older people seeking or receiving aged care services under the Aged Care Act 2024.
Dispute Resolution policy
This policy outlines how disputes between registered supporters, or an older person and their registered supporter, should be handled under the Aged Care Act 2024.
Date last updated: