My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Embedding Rights: Policy and process checklist for aged care providers
Template
Aged care providers can use this checklist to review policies and processes and assess if they uphold the Statement of Rights in practice.
Multi-Purpose Service Program: Template for service agreements
Form
This template provides an example of a service agreement to assist Multi-Purpose Service Program (MPSP) providers to establish service agreements with individuals accessing funded aged care services.
Statement of Rights practice alignment tool for aged care workers
Template
Aged care workers can use this tool to reflect on everyday practices and identify what may need to change or strengthen to align with the Statement of Rights.
Tip sheet for aged care providers: Checking for alignment between the Statement of Rights and the living experience of older people
Template
Aged care providers can use this tip sheet to help align the Statement of Rights and the living experiences of older people.
Discussion card for aged care workers: What rights-based care looks
Template
Aged care workers can use this discussion card to explain to older people, their families and carers about what rights-based care looks like.
Tip sheet for aged care workers: Questions to ask for culturally safe, trauma-aware care
Template
Aged care workers can use this tip sheet to ask questions and understand an older person's cultural preference.
Cultural safety organisational review tool for aged care providers
Template
Aged care providers can use this organisational review tool to embed cultural safe care across operations.
Supported decision making: Aged care provider training presentation
Template
Aged care providers can use this presentation to educate workers on applying supported decision-making in their daily work.
Cultural safety self-reflection tool for aged care workers
Template
Aged care workers can use this tool for ongoing self-reflection on how personal values, culture and assumptions influence interactions with older people.
Reflection sheet for aged care workers: What matters to me in care
Template
Aged care workers can use this reflection tool when talking to older people, their families and carers about their care preference.
Proposed minimum training for volunteers in aged care – Consultation summary report – 2025
Report
Our consultation on proposed minimum training for aged care volunteers found strong support for flexible, inclusive training. Key recommendations include accessible formats, co-design, portable certification, minimal burden, and empowering language.
Quick reference guide for aged care providers: Working with registered supporters
Template
Aged care providers can use this guide to step through the process of working with registered supporters.
Everyday practice checklist on cultural safety for aged care workers
Template
Aged care workers can use this checklist to deliver culturally safe, respectful and inclusive care.
Aged Care Transition Taskforce – Summary of fourteenth meeting – 24 October 2025
Meeting minutes
A summary of the Aged Care Transition Taskforce meeting held on 24 October 2025.
Care minutes targets in individual residential care homes (financial year 2025-26)
Dataset
This document provides information on care minutes targets in each approved residential care home for financial year 2025-26.
Letter to residential aged care residents – Important update: New Aged Care Act and your aged care fee arrangements
Letter
A copy of the letter sent to residential aged care providers to share with their residents. The letter provides an important update about the new Aged Care Act and their aged care fee arrangements.
Delivering inclusive aged care booklet
Procedure
This booklet provides essential information and resources to help aged care providers deliver culturally responsive and inclusive services to
older people from diverse backgrounds.
older people from diverse backgrounds.
Places to people – Fact sheet for providers
Fact sheet
We are making changes to residential aged care so older people will have more choice. Find out about the changes and what they mean for residential aged care providers.
Transition Care Program – Full list of approved service types
Fact sheet
This factsheet contains the full list of service types approved for delivery under the Transition Care Program (TCP).
Transition Care Program – New Aged Care Act 2024 implementation FAQs
Fact sheet
These FAQs are designed to provide targeted, practical clarification and guidance to States, Territories and Transition Care Program (TCP) registered providers on how implementation of the new Aged Care Act 2024 (the Act) on 1 November 2025 impacts program elements.
Transition Care Program – New Aged Care Act 2024 implementation – Assessment and client care
Fact sheet
These FAQs are designed to provide clarification and guidance to States, Territories and Transition Care Program (TCP) registered providers on assessment and the application of Service Types particular to the TCP, upon the commencement of the Aged Care Act 2024 (the Act) on 1 November 2025.
Star Ratings quarterly data extract – October 2025
Dataset
Service level Star Ratings data as at October2025.
Guide for Short-Term Restorative Care providers transitioning to the Restorative Care Pathway
Guideline
This guide will assist Short-Term Restorative Care providers to transition to the Support at Home program. It includes information about the new Restorative Care Pathway, transition scenarios for STRC clients, transition activities for STRC providers and STRC transition FAQs.
Monthly statement guide for older people
Guideline
This is a guidance document intended to help participants better understand their monthly statement under the Support at Home program. Providers’ monthly statements may look different.
COVID-19 outbreaks in Australian residential aged care homes – 24 October 2025
Report
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Date last updated:
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