My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Aged Care Transition Taskforce – Summary of fifteenth meeting – 12 November 2025
Meeting minutes
A summary of the Aged Care Transition Taskforce meeting held on 12 November 2025.
Choice and control – toolkit to support communications with older people
Template
This toolkit provides information and materials to help aged care providers, peak bodies, advocacy organisations and community groups inform older people, their families and carers about the choice and control they have under the new Aged Care Act.
Council of Elders communique – 10 and 11 September 2025
Meeting minutes
An update from the Council of Elders after their meeting on 10 and 11 September 2025.
Council of Elders communique – 13 August 2025
Report
An update from the Council of Elders after their meeting on 13 August 2025.
New Aged Care Act – Sector Change Plan
Fact sheet
This Sector Change Plan outlines the communication, engagement, guidance and training activities that our department, the Aged Care Quality and Safety Commission, and Services Australia will deliver to support older people and the sector to transition to the new Act.
COVID-19 outbreaks in Australian residential aged care homes – 14 November 2025
Report
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Provider Requirements Search tool webinar frequently asked questions
Fact sheet
This document answers questions from providers about the Provider Requirements Search tool and the new aged care regulatory model.
COVID-19 outbreaks in Australian residential aged care homes – 7 November 2025
Report
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
New Aged Care Act for aged care residents
Template
This toolkit provides information and materials to help residential aged care providers communicate with their residents about the new Aged Care Act (the new Act), including Statement of Rights, complaints, Aged Care Quality Standards and contributions.
New Aged Care Act and ACVVS
Fact sheet
This fact sheet outlines the benefits, roles and responsibilities of the Aged Care Volunteer Visitors Scheme (ACVVS) and the New Aged Care Act.
A new chapter for aged care from 1 November 2025 – Webinar recording
Presentation
This webinar supported aged care providers to manage the transition to the new Aged Care Act, Support at Home program, new regulatory model and strengthened Aged Care Quality Standards.
Residents' Experience Survey poster for Aboriginal and Torres Strait Islander people
Poster
This poster explains the steps that will take place on the day of the Residents' Experience Survey.
Aged Care Volunteer Visitors Scheme (ACVVS) A5 Flyer
Brochure
This flyer outlines the role of the Aged Care Volunteer Visitors Scheme in supporting volunteers and recipients.
Aged care volunteering and the Aged Care Volunteer Visitors Scheme (ACVVS) booklet
Brochure
This booklet has information about aged care volunteering and the ACVVS for potential and current volunteers, volunteer managers and providers.
Multi-Purpose Service Program Manual
Guideline
This manual provides general information and guidance about the Multi-Purpose Service Program (MPSP). It explains the Government’s policy context and operational requirements for funded aged care services provided through the MPSP.
Summary of My Aged Care and Government Provider Management System (GPMS) changes – November 2025
Fact sheet
This update provides a summary of changes to the My Aged Care Service and Support Portal and GPMS from 3 November 2025.
Multi-purpose service locations
Report
Find a Multi-purpose service that can deliver aged care services in rural and remote locations. Locations are marked on a map and also available as a list of street addresses within each state and territory.
Registered supporters in aged care brochure
Brochure
This brochure provides information on the registered supporter role, under the new Aged Care Act, and is aimed at older people and those who support them.
Assistive Technology over $15,000
Form
This form is for people applying to access assistive technology over $15 000.
Fees and charges under the MPSP – Consumer fact sheet
Fact sheet
If you are an older person accessing aged care services under the Multi-Purpose Service Program (MPSP), you may be asked to contribute to the costs and pay some fees.
Accessing the Multi-Purpose Service Program (MPSP) – Consumer fact sheet
Fact sheet
If you are an older person living in a rural or remote part of Australia, you may be able to access services through the Multi-Purpose Service Program (MPSP).
Volunteers in aged care training and resource kit – For volunteers and volunteer managers
Fact sheet
This toolkit connects volunteers, volunteer managers, and aged care providers to free, publicly available training and information on a range of topics. It does not replace or replicate any current provider training; it is aimed at complementing any existing training available for volunteers.
Engaging volunteers in aged care – Guidance handbook for aged care providers
Guideline
The aim of this booklet is to guide providers through the considerations involved in volunteer engagement. Topics covered include the legislative environment, checklists to prepare for volunteer engagement, designing volunteer roles, recruitment and retention and some frequently asked questions.
Leaving the Multi-Purpose Service Program (MPSP) – Consumer fact sheet
Fact sheet
If you decide to leave the Multi-Purpose Service Program (MPSP) and access other aged care services, you might need to wait for services to become available and could pay higher fees.
Government Provider Management System (GPMS) – User guide – 24/7 registered nurse reporting
Guideline
This user guide explains how registered nurses can access, complete, and submit 24/7 registered nurse reports via GPMS from November 2025, including reporting requirements, eligibility for supplements, and support resources for residential aged care providers.
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