My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Digital Transformation Sector Partners slide presentation – 30 April 2026
This document contains the slide presentation from the Digital Transformation Sector Partners meeting held on 30 April 2026.
Digital Transformation Sector Partners meeting summary – 30 April 2026
This document summarises the discussion and outcomes of the Digital Transformation Sector Partners meeting held on 30 April 2026.
Aged Care Act 2024 – Wait Times Report
This report presents median and average measures of the time elapsed between application through My Aged Care to commencement of aged care services for the 1 November 2025 – 31 March 2026 (Quarter 2 and Quarter 3 of 2025-26) reporting period.
Steps to actioning everyday situations
This document helps aged care workers respond to everyday situations where something needs action.
The Aged Care Act 2024 go-to-checklist
This checklist helps aged care workers answer questions raised by older people, their families and carers.
Communication check-in guide
This guidance supports aged care workers communicate in ways that work best for each older person.
4-step method to identifying and navigating roadblocks
This document supports aged care providers to identify issues and explore solutions.
Support at Home program – Restorative Care Pathway
This fact sheet provides an overview of the Restorative Care Pathway and how it can be used for short-term restorative care.
Communities of practice guide and template
This guide helps aged care providers set up a Community of Practice in their organisation.
Impact evaluation question bank
This document supports providers to understand and measure how the workforce is applying changes to the new Aged Care Act in everyday practice.
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Support at Home’s short-term pathways
Support at Home offers both ongoing services and 3 short-term pathways. This video explains each pathway and how they work alongside, or instead of, ongoing services.
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Support at Home’s short-term pathways (Auslan)
Support at Home offers both ongoing services and 3 short-term pathways. This video explains each pathway and how they work alongside, or instead of, ongoing services.
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Support at Home’s short-term pathways (captions)
Support at Home offers both ongoing services and 3 short-term pathways. This video explains each pathway and how they work alongside, or instead of, ongoing services.
Report year one – Aged Care Data and Digital Strategy 2024-2029
Year one action plan report on Aged Care Digital Strategy 2024-2029.
Action Plan Year 2 – Aged Care Data and Digital Strategy 2024-2029
Second year action plan for the Aged Care Data and Digital Strategy.
Health Ministers Meeting (HMM): Communique 1 May 2026
Health Ministers met today to discuss several health system reform priorities.
List of Elder Care Support Providers
A list of current providers delivering the Elder Care Support program.
Conflicts of interest policy
This policy outlines what a conflict of interest is, the types of conflicts of interest prospective or registered supporters may need to consider, and a registered supporter’s duty to declare, and avoid or manage, conflicts under the Aged Care Act 2024.
Transition Care Program Guidelines
These guidelines provide general information about the Transition Care Program (TCP).
Digital Transformation sector partners – Terms of reference
The Terms of Reference defines the purpose, responsibilities, membership approach and operations of the Digital Transformation (DT) Sector Partners co-design group.
Designing Culturally Safe Aged Care Homes for Aboriginal and Torres Strait Islander People
We developed a resource guiding culturally safe, respectful and healing aged care home design for Aboriginal and Torres Strait Islander people, co-designed with Aboriginal and Torres Strait Islander communities, the aged care sector and design experts.
Complaints and Reviews of Decisions policy
This policy explains how anyone can lodge a complaint about a registered supporter with the System Governor, outlines possible outcomes, and details how affected entities can request an internal review of decisions under the Aged Care Act 2024.
Choice and Control policy
This policy outlines key elements involved in the registration and regulation of registered supporters that aim to promote the choice and control of older people seeking or receiving aged care services under the Aged Care Act 2024.
Registered supporters glossary
This is a glossary of key terms used in the registered supporter policy library.
Safeguards from Abuse policy
This policy outlines how the Act aims to safeguard older people from abuse by their registered supporters.
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