Aged care

Aged care provides support for older people to help with everyday living and other needs. We fund aged care services, help people to access them, and work with providers to deliver aged care programs.

Learn about aged care

Find out what aged care services are available in Australia and how to access services.

Delivering quality aged care services

Understand the requirements providers must meet to deliver quality aged care services.

Read about aged care laws

Understand the Aged Care Act 2024 and how the aged care system operates.

Reforming Australia’s aged care

Read about the changes we are delivering to improve aged care.

My Aged Care

If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help.

Visit the My Aged Care website to find information about how to access aged care services.

You can apply for an assessment online and search for local aged care providers that meet your needs.

You can also call 1800 200 422 Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.

My Aged Care

New Aged Care Act

Learn about how the new Act will ensure people who access aged care services are treated with respect and have the quality of life they deserve.

Read more

Aged care programs for the health sector

Support at Home

In-home aged care has changed to better help older people live independently at home for longer. The new program replaces the Home Care Packages Program and Short-Term Restorative Care Programme.

Commonwealth Home Support Programme (CHSP)

Support for older people who need some help to stay at home and maintain independence. Support can include help with daily tasks, home modifications, transport, social support and nursing care.

Residential aged care

If an older person is no longer able to live independently at home, we fund residential aged care to make it more affordable and accessible. This includes accommodation and personal care 24 hours a day. 

Stay up to date

Subscribe to our aged care newsletters and mailing lists

Sign up to receive regular updates on aged care programs and initiatives including open consultations, resources, training, webinars and more.

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Did you know?

$24.8 billion

was spent on aged care by the Australian Government in 2021-22

More than 1.5 million

people receive aged care services in Australia

2 out of 3

people receiving aged care services access basic support at home

Source: 2021-22 Report on the Operation of the Aged Care Act 1997

Health sector resources

Health sector resources

My Aged Care Assessment Manual

This manual is for Assessment Organisations. It guides assessors on using good practices in the assessment of older people’s support needs and their eligibility for Australian Government–subsidised aged care services.

General public resources

General public resources

Engaging volunteers in aged care – Guidance handbook for aged care providers

The aim of this booklet is to guide providers through the considerations involved in volunteer engagement. Topics covered include the legislative environment, checklists to prepare for volunteer engagement, designing volunteer roles, recruitment and retention and some frequently asked questions.

Managing volunteers in aged care – Guidance handbook for volunteer managers

This handbook provides guidance for aged care volunteer managers for volunteer engagement and management processes including recruitment, onboarding, retention, administration and further training and information. Aged care providers can also use this resource to support their volunteer managers.