My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
A new registered supporter role for aged care: Arrangements for the transition to the new Aged Care Act 2024
This guide explains the transition of representative relationships in My Aged Care to the new registered supporter role when the Aged Care Act 2024 commences. It explains the role of registered supporters and the option for older people and their representatives to opt out of the transition.
Residential aged care residents COVID-19 vaccination rates – 15 May 2025
This table provides COVID-19 vaccination rates of aged care residents by facility across Australia over the past 12 months, using data from the Australian Immunisation Register.
COVID-19 outbreaks in Australian residential aged care homes – 16 May 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
The new Aged Care Act puts older people at the centre of aged care
The new Aged Care Act will make aged care safer, fairer and more respectful. This infographic outlines the main parts of the new Act and how they work together.
Support at Home letters – Frequently asked questions for older people
This resource answers some frequently asked questions from older people about preparing for the new Support at Home program. Letters and a checklist have been mailed to Home Care Package care recipients.
Support at Home letters – Frequently asked questions for providers
This resource answers some frequently asked questions from providers about preparing for the new Support at Home program. Letters and a checklist have been mailed to Home Care Package care recipients.
COVID-19 outbreaks in Australian residential aged care homes – 9 May 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
New aged care regulatory model – provider obligations and rules – webinar slides
These are the presentation slides for the New aged care regulatory model – provider obligations and rules webinar on the 8th of May, 2025
Aged Care Transition Taskforce – Summary of seventh meeting – 28 April 2025
A summary of the Aged Care Transition Taskforce meeting held on 28 April 2025.
Aged Care Transition Taskforce – Summary of sixth meeting – 31 March 2025
A summary of the Aged Care Transition Taskforce meeting held on 31 March 2025.
CHSP provider update – Draft Aged Care Rules (Release 4b)
This document is to further explain the draft Rules released under the Stage 4b consultation on the Rules for the new Aged Care Act.
1:27:35
Digital Transformation Tech Talk – Webinar recording – 2 April 2025
This is the recording of the Digital Transformation Tech Talk webinar held on 2 April 2025. We provided an update on the Digital Transformation Roadmap and on our current releases, the draft Aged Care Data and Digital Strategy, Business-to Government (B2G) conformance and the new Aged Care Act.
List of Elder Care Support Providers
A list of current providers delivering the Elder Care Support program.
COVID-19 outbreaks in Australian residential aged care homes – 2 May 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Residential aged care financial reporting and care minutes funding update – Webinar slides
Slides for the residential aged care financial reporting and care minutes funding update webinar.
Letter to older people approved for Home Care Packages before 12 September 2024
A copy of the letter sent to older people approved for a Home Care Package before 12 September 2024. The letter concerns next steps to transition to the Support at Home program by 1 July 2025.
Letter to older people approved for Home Care Packages after 12 September 2024
A copy of the letter sent to older people approved for a Home Care Package after 12 September 2024. The letter concerns next steps to transition to the Support at Home program by 1 July 2025.
Support at Home monthly statement template
This document is an example of the monthly statement that providers will send to their participants under the Support at Home program. Providers’ templates may look different.
Submit a Support at Home claim
This is a step-by-step guide on how to complete claims for the Support at Home program using the Services Australia Aged Care Provider Portal (ACPP) from 1 July 2025.
Checklist for HCP care recipients transitioning to Support at Home
This resource outlines the steps that Home Care Package care recipients can take to prepare for their transition to the Support at Home program from 1 November 2025.
Free training opportunities for aged care workers
Learn about free training opportunities for aged care workers.
Older persons aged care advocacy and representative groups
Find a suitable advocate for your own situation.
COVID-19 outbreaks in Australian residential aged care homes – 24 April 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
COVID-19 outbreaks in Australian residential aged care homes – 17 April 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Business to Government (B2G) – Frequently asked questions
This guide aims to support aged care providers by answering frequently asked questions about B2G.
Date last updated: