My Aged Care – Service and Support Portal: An update to your client records in My Aged Care Service

This User Guide explains how to update a client record in My Aged Care when the information is no longer correct or does not apply to your service after 1 July 2026. It provides simple, step by step instructions to help you update the client’s Service End Date and record the appropriate Reason for cessation of service directly in the system, ensuring your records remain accurate and up to date.