My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Registered nurse coverage in residential aged care dashboard
This dashboard provides users with high level information on 24/7 registered nurse coverage in residential aged care.
Submit a Support at Home claim
This is a step-by-step guide on how to complete claims for the Support at Home program using the Services Australia Aged Care Provider Portal (ACPP) from 1 July 2025.
Support at Home monthly statement template
An example of a monthly statement that will be sent to Support at Home participants from 1 July 2025.
Free training opportunities for aged care workers
Learn about free training opportunities for aged care workers
COVID-19 outbreaks in Australian residential aged care homes – 24 April 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Older persons aged care advocacy and representative groups
Find a suitable advocate for your own situation.
COVID-19 outbreaks in Australian residential aged care homes – 17 April 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Business to Government (B2G) – Frequently asked questions
This guide aims to support aged care providers by answering frequently asked questions about B2G.
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Webinar 6: Multi-Purpose Services Program Aged Care Reforms – Impacts on the MPSP and providers – 28 February 2025 – Video
This webinar was held on 28 February 2025 and provides instructions on MPSP reforms and updates, MPSP subsidies and client fees, transitional arrangements (preparing for client data collection) and questions and answers.
Webinar 6: Multi-Purpose Services Program Aged Care Reforms – Impacts on the MPSP and providers – 28 February 2025 – Presentation slides
This webinar was held on 28 February 2025 and provides instructions on MPSP reforms and updates, MPSP subsidies and client fees, transitional arrangements (preparing for client data collection) and questions and answers.
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Higher everyday living and accommodation funding reform – Webinar video
This webinar was for aged care providers, older people, families and carers. It covered key reforms under the Aged Care Act 2024, focusing on the new Higher Everyday Living Fee and changes to residential aged care accommodation funding.
Aged Care On-site Pharmacist Measure – Information Flyer for Residential Aged Care Homes
This flyer provides information on how on-site pharmacists can provide support with residents’ medications and the quality use of medicines in aged care homes.
Aged Care On-site Pharmacist Measure – Primary Health Network – Residential Aged Care Home Support Grant Program Guide
This document is designed to support Primary Health Networks (PHNs) that are participating in the Aged Care On-site Pharmacist Measure – Residential Aged Care Home Support Grant Program.
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Support at Home program update for older people, families and carers – Webinar video
This webinar gave older people, families and carers an update on the Support at Home program, including information for existing care recipients transitioning into Support at Home from 1 July 2025.
COVID-19 outbreaks in Australian residential aged care homes – 11 April 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Residential aged care residents COVID-19 vaccination rates – 10 April 2025
This table provides COVID-19 vaccination rates of aged care residents by facility across Australia over the past 12 months, using data from the Australian Immunisation Register.
Accommodation funding and the Higher Everyday Living Fee – Webinar slides
Slides for the Higher everyday living and accommodation funding reform webinar
Home Care Packages (HCP) Program Assurance Review on excluded items – Webinar questions and answers
This document provides answers to those questions.
The new regulatory model – Guidance for CHSP providers
This document provides guidance for Commonwealth Home Support Programme (CHSP) providers about the new regulatory model.
COVID-19 outbreaks in Australian residential aged care homes – 4 April 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Support at Home program update for older people, families and carers – Webinar slides
Slides accompanying the Support at Home program update for older people, families and carers webinar.
National Aged Care Mandatory Quality Indicator Program Manual 4.0 – Part B
This manual is for government-subsidised residential aged care providers. Part B includes a range of tools and resources to support continuous quality improvement for each of the QI Program quality indicators.
Residents’ Experience Survey – Easy Read guide for older people in residential aged care
This Easy Read booklet provides aged care residents information about the Residents' Experience Survey.
National Aged Care Mandatory Quality Indicator Program Manual 4.0 – Part A
The QI Program Manual 4.0 outlines definitions of each quality indicator and provides information on how to collect and submit quality indicator data.
COVID-19 outbreaks in Australian residential aged care homes – 28 March 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
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