My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Star Ratings campaign – Media backgrounder
Fact sheet
This campaign will be supported by information and resources to help older people and their support networks to access Star Ratings and commence their aged care journey.
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Star Ratings for residential aged care – 30-second advertisement
Advertisement
Watch this 30-second video advertisement about Star Ratings for residential aged care.
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Star Ratings for residential aged care – 15-second advertisement
Advertisement
Watch this 15-second video advertisement about Star Ratings for residential aged care.
Understanding Star Ratings for residential aged care – Fact sheet
Fact sheet
Download this factsheet that explains how Star Ratings helps you research and compare the quality of care, safety and services provided by aged care homes across Australia.
Star Ratings campaign poster
Poster
Download and display this poster about how Star Ratings helps compare quality of care, safety and services across aged care homes.
COVID-19 outbreaks in Australian residential aged care facilities – 4 October 2024
Report
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.
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How to use Star Ratings – animated video
Advertisement
Watch this step-by-step video on how to use Star Ratings to research and compare aged care homes in your area.
Star Ratings campaign postcard
Poster
Download and display this postcard about how Star Ratings helps compare quality of care, safety and services across aged care homes.
Choose your aged care home with Star Ratings – brochure
Brochure
Download this brochure explaining how Star Ratings makes it simple to compare the quality, safety and services of aged care homes across Australia.
Financial and tax practices of for-profit aged care providers
Government response to inquiry
This document presents the Australian Government response to the Senate Economics References Committee report – Financial and tax practices of for-profit aged care providers.
2021 and 2022 Commonwealth Home Support Programme (CHSP) wellness and reablement report outcomes
Report
Read the findings of the 2021 and 2022 Wellness and Reablement Reports, which look at CHSP providers’ progress towards embedding wellness and reablement approaches. This helps us to gain a more in-depth understanding of how wellness and reablement is delivered in practice.
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Experiencing the Aged Care Nursing Clinical Placements Program
Story
In this video, you will hear from nursing students participating in the Aged Care Nursing Clinical Placements Program talk about their reflections and experiences of clinical placements in the aged care sector.
2023 Commonwealth Home Support Programme (CHSP) wellness and reablement report outcomes
Report
Read the findings of the 2023 Wellness and Reablement Report, which looks at CHSP providers’ progress towards embedding wellness and reablement approaches. This helps us to gain a more in-depth understanding of how wellness and reablement is delivered in practice.
Consumer Experience Interview questions – 2022
Fact sheet
This publication is the list of questions each participating resident was asked during 2022 Consumer Experience Interviews.
New Aged Care Infection Prevention and Control Guide webinar – Presentation slides
Presentation
These are the presentation slides for the New Aged Care Infection Prevention and Control Guide webinar held on 3 October 2024.
Residents’ Experience Survey – participant privacy notice
Fact sheet
This privacy notice explains who collects information and what happens to it as part of the Residents' Experience Survey.
Support at Home program handbook
Fact sheet
This document outlines the core components of the Support at Home program design and arrangements from 1 July 2025.
Provider-level care minutes performance (from October 2023)
Dataset
A dataset for provider-level care minutes performance in residential care for Q1 to Q4 2023–24.
Service-level care minutes performance in residential aged care (from October 2023)
Dataset
This document provides information on service-level care minutes performance in residential aged care.
Home Care Packages Program Assurance Review No. 4 – Excluded Items – Public summary report
Report
The Excluded Items review began in September 2023. This review sought to answer if the program subsidy was being spent on excluded items and, if so, then how widespread the practice was. For instances where the subsidy was spent for unintended purposes, the review also looked at why this occurred.
Residential aged care funding reform update – Presentation slides
Presentation
These are the presentation slides for the Residential aged care funding reform update webinar held on September 18 2024.
Statement of Expectations to the Aged Care Quality and Safety Commission 2024–25
Form
The Statement of Expectations sets out the role for the Aged Care Quality and Safety Commission in preparing the sector for the new Aged Care Act.
Home Care Packages Program – Additional guidance for care recipients
Fact sheet
This fact sheet supports care recipients to understand their monthly statement and the responsible use of Home Care Package funds. It accompanies the Care Recipient Guidance – Understanding your Home Care Package statement.
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Support at Home program questions and answers session – Older people, families and carers – Webinar recording
Presentation
This targeted questions and answers session provided an opportunity to ask questions about the Support at Home program and transition.
COVID-19 outbreaks in Australian residential aged care facilities – 27 September 2024
Report
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.
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